Balbir Singh
Summary
Production-focused operations leader and Computer Science graduate with Amazon blue-badge leadership experience managing hourly teams in fast-paced, safety-critical environments. Proven ability to scale operations, lead associates, drive safety and quality metrics, and execute data-driven labor planning. Experienced in cross-functional coordination, process documentation, continuous improvement, and testing new workflows and tools within active operations. Strong people leader committed to inclusion, accountability, and operational excellence.
Overview
4
4
years of professional experience
Work History
Transportation Area Manager L5
Amazon
07.2024 - Current
- Collaborated with a regional safety team to investigate 10+ yard incidents, representing the Seattle sub-region in bi-weekly safety calls.
- Increased hostler and yard safety by improving Netradyne alert visibility, leading to a 25% reduction in safety incidents across 5 regional sites.
- Closed Andon task benchmark SIM within 2 months after transferring from BFI9 to PAE2, resulting in a 20% increase in operational efficiency.
- Developed yard audit tactics during Peak 2024 identifying 2+ loaded trailers daily at BFI9 that would have exited as empties.
- Reduced hostler create-to-start time by 40% (16 to 10.5 minutes) through site leader escalations and new TOM workflow implementation.
- Reduced third-party shuttle usage from 400 instances to 53 by developing strategic VET planning and increasing acceptance rates by 60%.
- Led visual trailer inspection improvements reducing transloads from 2 weekly to 0 through systematic analysis and cross-functional partnerships.
- Developed daily Quip tracking systems monitoring VTI performance, feedback delivery, and coaching accountability across regional sites.
- Hosted a visit for 10+ executives at PAE2, showcasing yard operations and outlining key responsibilities of a Transportation Area Manager.
- Blue Badge
High School Para Educator
Kent School District
09.2023 - 07.2024
- Managed daily classroom operations for 30+ students, focusing on enforcing discipline and consistency while implementing clear procedures.
- Led a team of 10 students in training sessions and behavior modeling workshops, enhancing communication skills and achieving a 20% increase in student engagement in a regulated educational environment.
Team Lead
Park N Jet Airport Parking
02.2022 - 09.2023
- Supervised 20+ employees across rotating shifts, maintaining high attendance, engagement, and 95%+ retention.
- Developed coordination plans that improved throughput and reduced delays by 20%, balancing labor availability with operational demand.
- Coached and mentored a team of 10 members, resulting in 3 internal promotions and a 25% improvement in individual performance metrics.
Education
Bachelor of Computer Science -
University of Washington - Paul G Allen School
07.2024
Skills
- Transportation & Warehouse Operations
- Hourly Workforce Leadership & Mentorship
- Safety, Quality, and Compliance (SOPs, PPE, HSE)
- Labor Planning, Forecasting & Scheduling
- Cross-Functional Coordination (Safety, Dock, 3P vendors, Drivers)
- Process Documentation & Standard Work
- Continuous Improvement & Root Cause Analysis
Timeline
Transportation Area Manager L5
Amazon
07.2024 - Current
High School Para Educator
Kent School District
09.2023 - 07.2024
Team Lead
Park N Jet Airport Parking
02.2022 - 09.2023
Bachelor of Computer Science -
University of Washington - Paul G Allen School