Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ba'Lee Hall

Petaluma,CA

Summary

Dedicated individual with a solid skill set, and a commitment to high standards. Demonstrates initiative and ownership, consistently surpassing expectations. Skilled in building effective working relationships, and leading teams in dynamic, deadline-oriented environments. Experience in achieving success within team-focused frameworks.

Overview

15
15
years of professional experience

Work History

Deli Clerk

Lucky's Supermarket
Petaluma, CA
08.2024 - Current
  • Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customer orders.
  • Collaborated with staff to enhance store operations during peak business hours.
  • Rotated products on shelves to ensure optimal freshness.
  • Prepared food orders according to customer specifications and company recipes.
  • Maintained cleanliness of deli area and equipment in compliance with health regulations.
  • Executed opening and closing duties, including restocking supplies and cleaning work areas.
  • Greeted customers professionally while responding to inquiries about product availability.
  • Created attractive food arrangements for special orders and displays to boost sales.

Server

Buffalo Wild Wings
Petaluma, CA
07.2023 - 07.2024
  • Delivered exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Operated POS terminals for order entry, bill splitting, and total calculations.
  • Monitored dining area for cleanliness and proper setup at all times.
  • Prepared drinks according to standard recipes for consistent quality.
  • Took reservations and to-go orders to enhance efficiency.
  • Ensured courteous and prompt service for each guest at all times.
  • Performed opening and closing duties, including restocking supplies and setting up dining area.

Janitorial Cleaner

Planet Fitness Gym
Rohnert Park, CA
01.2023 - 04.2023
  • Sanitized high-use areas and equipment using approved supplies and techniques.
  • Scrubbed bathrooms, removing soap scum, mold, and excess dirt from sinks and showers.
  • Maintained safety protocols through proper handling of equipment and chemicals.
  • Wiped down surfaces with approved cleaning products to eliminate bacteria and viruses.
  • Reduced cleaning time significantly while adhering to company quality standards.
  • Kept bathrooms in clean, functional condition by tidying storage shelves and sanitizing sinks.

Crew Trainer/Shift Leader Manager

Taco Bell
Pflugerville, TX
09.2021 - 12.2022
  • Instructed new team members on operational procedures and performance expectations.
  • Facilitated personal training in customer care and skills development.
  • Monitored completion of online training courses and hands-on deployment activities.
  • Managed daily cash intake by reconciling registers and calculating profits.
  • Supported employees during peak periods to enhance productivity.
  • Ensured adherence to company standards and compliance regulations.
  • Maintained professionalism under pressure while resolving conflicts effectively.
  • Executed opening, closing, and shift change functions to uphold operational integrity.

Veterinary Technician

Well's Branch Pet and Bird Clinic
Austin, TX
04.2021 - 07.2022
  • Restrained and stabilized animals during examinations to prevent injuries.
  • Conducted physical examinations, documenting weight, temperature, and vital signs.
  • Reviewed records and consent forms for compliance and accuracy.
  • Monitored post-operative recovery, tracking vital signs and overall progress.
  • Assisted in diagnosing health issues through laboratory tests on specimens.
  • Administered medications and vaccines as prescribed by veterinarian.

Warehouse Manager

Head Gear Plus
Petaluma, CA
04.2017 - 09.2020
  • Assigned tasks based on skill levels to enhance team performance.
  • Conducted quality checks and provided timely performance feedback.
  • Managed FedEx shipping logistics for efficient order fulfillment.
  • Performed inventory checks and ensured proper merchandise handling.
  • Oversaw post-production processes to maintain operational flow.
  • Boosted productivity through cross-training of existing staff and training new hires.
  • Processed supply orders and efficiently prepared materials for orders.

Bartender/Cocktail Waitress

Sugar's Uptown Cabaret
Austin, TX
02.2010 - 11.2012
  • Delivered exceptional service to high volumes of daily customers.
  • Recommended cocktails based on customer preferences, specials, and inventory.
  • Maintained cleanliness and organization throughout bar area.
  • Operated cash register and POS system for accurate transactions.
  • Prepared cocktails according to bar recipes and served wine and beer.
  • Adhered to alcohol awareness protocols for managing intoxication and guest safety.

Education

Mixology

San Francisco Bartending
San Francisco, CA
11.2010

GED -

ACC Adult Education
Austin, TX
06.2002

Some College (No Degree) - Criminal Justice

Heald College
San Francisco

Skills

  • Customer service and hospitality
  • Leadership and organizational skills
  • Attention to detail
  • Warehouse operations
  • Shipping and receiving processes
  • Cash handling
  • Food safety
  • Server
  • Hostess
  • Expedited food services
  • Bar experience

Timeline

Deli Clerk

Lucky's Supermarket
08.2024 - Current

Server

Buffalo Wild Wings
07.2023 - 07.2024

Janitorial Cleaner

Planet Fitness Gym
01.2023 - 04.2023

Crew Trainer/Shift Leader Manager

Taco Bell
09.2021 - 12.2022

Veterinary Technician

Well's Branch Pet and Bird Clinic
04.2021 - 07.2022

Warehouse Manager

Head Gear Plus
04.2017 - 09.2020

Bartender/Cocktail Waitress

Sugar's Uptown Cabaret
02.2010 - 11.2012

Mixology

San Francisco Bartending

GED -

ACC Adult Education

Some College (No Degree) - Criminal Justice

Heald College

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Ba'Lee Hall