Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Baleria Arana

San Antonio,TX

Summary

Driven professional with a proven track record in customer service and sales, notably at J.Crew. Excelled in engaging customers, enhancing their shopping experience, and efficiently handling transactions. Skilled in POS system operation and adept at building rapport, demonstrating exceptional verbal communication and problem-solving abilities. Achieved significant improvements in customer satisfaction and sales floor efficiency.

Overview

4
4
years of professional experience

Work History

Sales Associate

J.Crew
San Marcos, TX
10.2022 - 07.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Retail Sales Associate

H&M Hennes & Mauritz
San Marcos, TX
03.2022 - 05.2022
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Cashier

Food King
Devine, TX
08.2020 - 04.2021
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor’s - Psychology

Texas State University
San Marcos, TX
05.2024

Skills

  • Product Sales
  • Customer Needs Assessment
  • Cash Handling
  • Customer Service
  • Problem-Solving
  • Verbal/written communication
  • Excellent people skills
  • Listening Skills
  • POS System Operation
  • Store Opening and Closing
  • Problem-solving skills

Languages

Spanish
Limited Working

Timeline

Sales Associate

J.Crew
10.2022 - 07.2024

Retail Sales Associate

H&M Hennes & Mauritz
03.2022 - 05.2022

Cashier

Food King
08.2020 - 04.2021

Bachelor’s - Psychology

Texas State University
Baleria Arana