Ballerina Green
Las Vegas
Summary
Detail-oriented Patient Admitting Representative with extensive expertise in Epic charting and insurance verification. Proven track record of maintaining HIPAA compliance while providing exceptional customer service during patient admissions.
Overview
18
18
years of professional experience
Work History
Patient Admitting Representative
Kaiser Permanente
Woodland Hills
03.2015 - 12.2025
- Processed patient admissions efficiently using Epic electronic health record system.
- Verified insurance details and secured necessary treatment authorizations.
- Assisted patients in completing forms and collecting required documentation.
- Coordinated with clinical staff to ensure optimal patient flow during admissions.
- Educated patients on hospital policies and procedures upon arrival.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Resolved patient inquiries and concerns regarding admissions promptly and professionally.
ER Admitting Clerk
Southwest Medical Clinic
Orange
02.2008 - 02.2015
- Managed patient records using electronic health record systems effectively.
- Greeted patients and gathered necessary information for intake procedures.
- Coordinated with medical staff to ensure timely patient admissions.
- Verified insurance information and processed necessary documentation accurately.
- Maintained a clean and organized front desk environment for efficiency.
- Assisted patients in completing forms and navigating clinic processes.
- Trained new clerks on standard operating procedures and clinic policies.
Education
Bachelor of Science - Health Care Administration
San Diego City College
San Diego, CA05-2016
Skills
- Epic charting and electronic health records
- Insurance verification
- Patient documentation
- Admissions coordination
- HIPAA compliance
- Customer relationship management
- Attention to detail
- Time management
Timeline
Patient Admitting Representative
Kaiser Permanente
03.2015 - 12.2025
ER Admitting Clerk
Southwest Medical Clinic
02.2008 - 02.2015
Bachelor of Science - Health Care Administration
San Diego City College