Ballerina Green
Las Vegas,NV
Summary
Analytical and compassionate professional with extensive experience in patient enrollment. Known for critical thinking and effective communication, contributing to improved operational workflows and patient satisfaction. Ready to leverage expertise to drive impactful patient care initiatives.
Overview
21
21
years of professional experience
Work History
Patient Enrollment Associate
Kaiser Permanente
Woodland Hills, CA
02.2015 - 03.2026
- Streamlined 45 patient enrollment processes to ensure adherence to regulatory requirements and company policies.
- Coordinated communication between patients and healthcare providers to streamline the onboarding experience.
- Led initiatives to enhance operational efficiency within the enrollment team, reducing processing time.
- Facilitated patient enrollment processes, ensuring compliance with regulatory requirements and company policies.
- Navigated multiple software programs effectively to manage patient data and communicate with other departments within the organization.
Patient Enrollment Associate
Southwest Medical Group
Los Angeles, CA
05.2005 - 01.2015
- Coordinated communication between patients and healthcare providers to streamline onboarding experience.
- Analyzed enrollment data to identify trends and improve patient engagement strategies.
- Mentored junior associates, providing guidance on complex enrollment cases and best practices.
- Implemented quality assurance measures to ensure accuracy in patient data entry and documentation.
- Collaborated with cross-functional teams to optimize workflows related to patient enrollment systems.
- Upheld strict confidentiality standards, protecting sensitive patient information and maintaining trust with healthcare providers.
- Facilitated patient enrollment processes, ensuring compliance with regulatory requirements and company policies.
Education
Bachelor of Science - Health Care Administration
University of San Diego
San Diego, CA05-2016
Skills
- HIPAA compliance
- Insurance verification
- Appointment scheduling
- Follow-up skills
- Teamwork and collaboration
- Critical thinking
- Caring and empathetic
Timeline
Patient Enrollment Associate
Kaiser Permanente
02.2015 - 03.2026
Patient Enrollment Associate
Southwest Medical Group
05.2005 - 01.2015
Bachelor of Science - Health Care Administration
University of San Diego