Balvinder Ghai
Levittown,NY
Summary
Results-driven manager with expertise in inventory management and operational procedures. Proven ability to enhance customer engagement and streamline workflows, driving brand visibility and sales growth.
Overview
20
20
years of professional experience
Work History
Manager
7 Eleven Store
Massapequa, New York
03.2021 - Current
- Managed daily operations and staff scheduling for high-performance athletic wear store.
- Oversaw inventory management and coordinated product displays for optimal customer engagement.
- Developed promotional strategies to enhance brand visibility and attract new customers.
- Resolved customer complaints effectively, ensuring a positive shopping experience for all.
- Implemented operational procedures to streamline workflows and improve efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Driver
Uber And Lyft
Queens, New York
03.2015 - 03.2021
- Navigated city routes efficiently while ensuring passenger safety and comfort.
- Assisted passengers with luggage and provided friendly customer service.
Manager
Sports wear
Brooklyn, New York
02.2006 - 01.2015
- Managed daily operations and staff scheduling for high-performance athletic wear store.
- Oversaw inventory management and coordinated product displays for optimal customer engagement.
- Trained and mentored team members on customer service and sales techniques.
Education
Associate of Arts -
Arizona College
Glendale, Arizona, AZ01-2010
Skills
- Inventory management
- Visual merchandising
- Promotional strategy
- Operational procedures
- Employee training
- Customer relationship management
- Staff scheduling
- Problem solving
- Team leadership
- Expense tracking
- Customer engagement
- Sales techniques
Timeline
Manager
7 Eleven Store
03.2021 - Current
Driver
Uber And Lyft
03.2015 - 03.2021
Manager
Sports wear
02.2006 - 01.2015
Associate of Arts -
Arizona College