Bambi Loxterkamp
Broadwater,NE
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with 15 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
21
21
years of professional experience
Work History
Patient Account Representative
Morrill County Community Hospital
04.2024 - Current
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.
- Entered client details and notes into system for interdepartmental access and review.
- Facilitated smooth communications between patients, providers, and insurers, fostering an atmosphere of trust and collaboration.
Owner
Loxterkamp Feedlot LLC.
06.2018 - 04.2024
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports, and invoices.
- Administered payroll and maintained proper documentation of employee personnel.
- Coded and entered daily invoices with in-house accounting software.
- Conducted or supervised stock examinations to identify diseases or parasites.
- Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
- Coordinated clerical, recordkeeping, and marketing strategies to enhance business operations and boost profits.
Classified Advertising Manager
Star Herald News
10.2015 - 06.2018
- Developed attractive and engaging print and digital ads.
- Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
- Created and implemented rules, contracts, and revenue-generating plans for each contest or sweepstakes.
- Managed 2 assistants and professionals focused on strategic promotions.
- Represented company at conferences, trade shows and customer locations, answering questions about corporate products and services.
- Maximized employee retention by creating positive work environment.
- Wrote strong advertising copy for use in email blasts, social media posts, and online ads.
- Communicated with sales department and account executives to update account information.
- Maintained advertising calendar to keep projects on task and meet deadlines.
- Efficiently communicated with account holders about payment changes and product updates.
- Developed and implemented strategic sales and branding strategies to drive product growth.
Senior Operations Supervisor
Cabela's Retail Store
01.2014 - 07.2015
- Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Evaluated and reported on department metrics to upper management.
- Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers.
- Monitored marketing and advertising campaigns to verify maximum efficiency and cost savings to budget.
- Built strong operational teams to meet process and production demands.
- Provided extensive training to newly hired employees and explained corporate policies and processes, helping to educate each on job duties and daily tasks.
- Enforced federal, state, local, and company rules for safety and operations.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Sr. Softlines Manager
Cabela's Retail Store
06.2004 - 01.2014
- Managed sales performance of softlines department to meet revenue and margin goals.
- Defined clear vision and strategy for department to meet and exceed corporate expectations.
- Created and managed schedule for team of 95 part-time and full-time employees.
- Oversaw associate performance through goal setting, quarterly reviews and annual performance management.
- Executed merchandising strategies and standards to decrease time to find products.
- Selected, hired, and trained highly effective team of sales and customer service professionals.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Produced thorough, accurate and timely reports of project activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed completed work to verify consistency, quality and conformance.
Education
Some College (No Degree) - Microsoft Excell
WNCC
High School Diploma -
WNCC
07.2004
Skills
- Marketing tactics
- Labor relations
- Staff training and development
- Strategic planning
- Sales leadership
- Profit and loss analysis
- HIPAA compliance
- Data entry proficiency
Timeline
Patient Account Representative
Morrill County Community Hospital
04.2024 - Current
Owner
Loxterkamp Feedlot LLC.
06.2018 - 04.2024
Classified Advertising Manager
Star Herald News
10.2015 - 06.2018
Senior Operations Supervisor
Cabela's Retail Store
01.2014 - 07.2015
Sr. Softlines Manager
Cabela's Retail Store
06.2004 - 01.2014
High School Diploma -
WNCC
Some College (No Degree) - Microsoft Excell
WNCC
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