Motivated and dependable professional with strong customer service, cash handling, and retail management experience. Proven ability to lead teams, maintain store operations, and provide excellent customer experiences in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Circle K
07.2024 - Current
Deliver fast, friendly customer service in a high-volume convenience store
Operate cash register and handle cash/card transactions accurately
Assist customers with purchases, questions, and product location
Stock shelves and maintain organized, clean store environment
Follow company procedures for safety, security, and service standards
Assistant Manager
Dollar General
Irvington
10.2022 - 11.2023
Managed daily store operations including opening/closing procedures
Handled cash control, deposits, and register accountability
Assisted with scheduling, training, and supervising employees
Maintained inventory through stocking, rotation, and planogram resets
Ensured excellent customer service and compliance with company policies
Assistant Store Manager
Dollar General
Mount Vernon
09.2016 - 08.2017
Provided customer service and managed store operations in manager’s absence
Completed bank deposits and handled cash transactions
Personal Assistant
OFA
Mount Vernon
10.2015 - 07.2016
Assisted clients with daily living activities and personal care
Personal Assistant
ADDUS
Mount Vernon
03.2012 - 01.2014
Provided in-home care and transportation to medical appointments
Molding Operator
INNERTECH
Nashville
06.2011 - 03.2012
Assistant Manager
MARATHON
Belton
10.2005 - 01.2008
Oversaw inventory, cash handling, and daily store operations
Responsible for opening/closing and bank deposits
Customer Service Manager
SHERWIN WILLIAMS AUTOMOTIVE
Greensboro
09.2001 - 10.2005
Promoted from part-time driver to Customer Service Manager
Managed deliveries and ensured timely, safe order fulfillment
Processed purchase orders and maintained records using Microsoft Word and Excel