Bambi Thompson
Rancho Cucamonga,CA
Summary
Dynamic and dedicated server-bartender with a strong work ethic and exceptional customer service skills, honed at Williams Soul Food. Proven ability to manage high-volume dining periods while fostering guest engagement and teamwork. Expert in cash handling and resolving customer complaints, ensuring a positive dining experience for all patrons.
Overview
8
8
years of professional experience
Work History
SERVER-BARTENDER
SHELLY'S SHELLS N TAILS
Fort Smith, AR
02.2021 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
SERVER-BARTENDER
SHADOW VALLEY COUNTRY CLUB
Rogers, AR
04.2018 - 06.2019
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
LEAD SERVER-BARTENDER
WILLIAMS SOUL FOOD
Bentonville, AR
05.2015 - 03.2016
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
MOVHAVE HIGH SCHOOL
Bullhead City, AZSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Timeline
SERVER-BARTENDER
SHELLY'S SHELLS N TAILS
02.2021 - 03.2023
SERVER-BARTENDER
SHADOW VALLEY COUNTRY CLUB
04.2018 - 06.2019
LEAD SERVER-BARTENDER
WILLIAMS SOUL FOOD
05.2015 - 03.2016
High School Diploma -
MOVHAVE HIGH SCHOOL