Rebecca Leach
New Paltz
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server-Bartender
Osiris Country Cub
06.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Collaborated with kitchen staff to ensure timely meal delivery and accuracy of orders.
Server/Hostess
Cosimo's on Union
03.2022 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new staff on front-of-house procedures and customer service standards.
- Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Intern
Newburgh Civil Service Commission
06.2018 - 05.2022
- Assisted in organizing civil service examinations and managing applicant data.
- Coordinated communication between candidates and commission members to ensure clarity of processes.
- Conducted research on best practices for civil service recruitment and selection methods.
- Developed informational materials to aid candidates in understanding examination procedures.
Server
Rocking Horse Ranch Resort
07.2019 - 11.2021
- Delivered exceptional customer service, ensuring guest satisfaction.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Human Biology
SUNY Ulster
Stone Ridge, NY05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server-Bartender
Osiris Country Cub
06.2025 - Current
Server/Hostess
Cosimo's on Union
03.2022 - Current
Server
Rocking Horse Ranch Resort
07.2019 - 11.2021
Intern
Newburgh Civil Service Commission
06.2018 - 05.2022
Associate of Science - Human Biology
SUNY Ulster