Banessa Argueta
Brentwood,NY
Summary
Dynamic and professional individual with a proven track record in building customer relationships and possessing extensive product knowledge expertise. Demonstrated skills at Macy's and other esteemed organizations. Excelled in creating visually appealing merchandising displays and providing personalized beauty consultations, resulting in a significant increase in customer satisfaction. Highly skilled at fostering teamwork and collaboration, utilizing strong communication abilities to ensure success for both clients and the team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Beauty Sales Advisor
Macy
Bay Shore, NY
09.2023 - 12.2023
- Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
- Collaborated with store management to design and implement creative visual merchandising displays that showcased new products and promotions effectively.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Maintained a clean and organized retail environment that invited customers to explore the full range of available products comfortably.
Law Firm Assistant
Ariel Aminov PLLC
Glen Cove, NY
09.2019 - 11.2019
- Maintained confidentiality of sensitive client information by adhering to strict data protection policies and procedures.
- Developed strong working relationships with clients by demonstrating empathy, attentiveness, and professionalism in all interactions.
- Drafted legal documents for attorney review, increasing overall efficiency of the law firm.
- Coordinated client meetings by scheduling appointments, preparing meeting materials, and maintaining a professional environment.
Receptionist Administrator
Anthony Defranco Salon
Huntington, NY
06.2019 - 09.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Salon Assistant
Unisex Palace
Bay Shore, NY
09.2017 - 08.2019
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Secretary
Mary P. Matheos
Lindenhurst, NY
02.2015 - 05.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06.2016
Skills
- Customer relationship building
- Personalized recommendations
- Appointment scheduling
- Adaptability to trends
- Product knowledge expertise
- Teamwork and collaboration
- Teamwork
- Friendly and helpful
- Customer service
- Honest and dependable
- Strong communication and interpersonal skills
Accomplishments
Certificate of training- Police Academy
Certification
Award of Excellence- Hard work and dedication to the craft of hairdressing (Boces)
Languages
Spanish
Native or Bilingual
Timeline
Beauty Sales Advisor
Macy
09.2023 - 12.2023
Law Firm Assistant
Ariel Aminov PLLC
09.2019 - 11.2019
Receptionist Administrator
Anthony Defranco Salon
06.2019 - 09.2019
Salon Assistant
Unisex Palace
09.2017 - 08.2019
Secretary
Mary P. Matheos
02.2015 - 05.2015
High School Diploma -
Brentwood High School