Baneza Rodriguez
Berkeley,IL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Knowledgeable Certified Medical Assistant with exceptional background over 7+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 7-year background assisting medical teams in examining and treating patients. Hardworking employee with customer service, multitasking and time management abilities. Personable Medical Assistant bringing 7 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. e.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Edward-Elmhurst Healthcare
Elmhurst , IL
10.2020 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Organized patient charts before each day's clinic sessions began.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Explained treatment procedures and physicians' instructions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Certified Medical Assistant
Alexian Brothers Hospital
Elk Grove Village, IL
04.2015 - 10.2020
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
Education
Some College (No Degree) - Medical Assistant
Northwest Suburban College
Rolling Meadows, ILSkills
- HIPAA Compliance
- Patient Documentation
- Specimens Collection and Processing
- Patient Scheduling
- Patient-Focused Care
- Vital Sign Monitoring
- Indirect Patient Care
- Phlebotomy
- Patient Flow Management
- Professional Bedside Manner
- Electrocardiography (EKG)
- Fluent in Spanish
- Direct Patient Care
- Venipuncture and Phlebotomy
- Certified in Basic Life Support (BLS)
- Valid IL Driver's License
Languages
spanish
Native/ Bilingual
Certification
- Osha
- Hipaa Compliance
- CPR
Timeline
Certified Medical Assistant
Edward-Elmhurst Healthcare
10.2020 - Current
Certified Medical Assistant
Alexian Brothers Hospital
04.2015 - 10.2020
Some College (No Degree) - Medical Assistant
Northwest Suburban College
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