BANISHA KELLY
Department of Children's Services
Chattanooga
1
Language
7
years of professional experience
Criminal Justice graduate with experience in child welfare, case management, and community support. Skilled in conducting assessments, managing caseloads, developing case plans, coordinating services, and advocating for child safety and family well-being.
Work History
Case Manager 1
10 Months- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Managed a caseload of children and families involved in child welfare services.
- Conducted child abuse and neglect assessments and investigations.
- Assessed child safety and developed safety and permanency plans.
- Conducted home visits and monitored child well-being.
Caregiver
6 Months- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation.
- Assisted with ambulation by providing support during transfers.
Aftercare Staff Member
8 Months- Supervised and ensured the safety of children.
- Encouraged positive social interactions and help children resolve conflicts.
- Maintained a clean and organized environment, including toys, materials, and play areas.
- Monitored children's emotional well-being and provide guidance when needed.
- Communicated with parents regarding children's behavior and any concerns.
Part-Time Package Handler
4 Months- Utilized handheld scanning devices to track package movement and maintain accurate shipping records.
- Supported the loading and unloading of delivery trucks.
Shift Lead
1 Year 11 Months- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedure.
- Collaborated with team members to meet daily operational goals and deadlines.
- Maintained a clean and organized work environment to promote safety and efficiency.
Education
Bachelor of Arts - Criminology and Criminal Justice
- Dean’s List 2021-2025
- Summa Cum Laude
- GPA: 3.87 GPA
High School
Skills
Communication
Active Listening
Time Management
Leadership
Client Care
Conflict Resolution
Team Management
Languages
English
Timeline
Case Manager 1
Department of Children's Services
10.2025 - CurrentRead More
Caregiver
Senior Helpers
11.2024 - 05.2025Read More
Aftercare Staff Member
Emmanuel United Methodist Kindergarten
09.2024 - 05.2025Read More
Part-Time Package Handler
Fed Ex Ground
09.2023 - 01.2024Read More
Shift Lead
Little Caesars Pizza
06.2019 - 05.2021Read More
Central High School
High School
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University of Memphis
Bachelor of Arts from Criminology and Criminal Justice
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