Bansuri Desai
Student
Houston,TX
Summary
Lonestar college student majoring in Computer Networking Administration with A+ Certification putting passion for computers, community, and leadership to use as a Computer User Support Specialist dedicated to utilizing working knowledge of Troubleshooting, Windows Linux and MS Office Systems Administration in Computer Repair, New Computer Systems, and Computer help.
Overview
1
1
Czar of Computer Repair, New Computer Systems, and Computer Help
1
1
year of post-secondary education
Work History
Seasonal Retail AssociatesWorker
Burlington Coat Factory Department Store
11.2023 - 01.2024
- Ability to develop and maintain good customer relations.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- explain all our Layaways policy in relatable, easy-to-understand terms to our customers. Answered questions about store policies and addressed customer concerns.
Volunteer
Key Club
08.2021 - 05.2023
- Started a Volunteer Team in my sophomore year with a solid commitment to recruiting new team members and volunteers.
- Establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.
- Ability to complete multiple, diverse tasks of differing priorities
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs. Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated and managed volunteer activities for community service projects.
- Promoted to Vice President in High School Senior Year. 25 New Members joined Key Club.
Education
Associate of Applied Science - Computer Network Administration
01.2023 - Current
- Relevant Coursework:
- Windows Server & Azure
- Linux and Windows OS
- Networking & Security Technologies
Skills
Cash Register Operation
undefinedKnowledge Skills & Abilities
Expert working knowledge of Microsoft System Administration.
Ability to work with minimal supervision and handle critical and stressful situation.
Strong technical, analytical, organizational, and communication skills
Strong customer service orientation. Proven customer relationship skills.
Strong documentation skills in a large-scale environment. Keen attention to detail
Proven analytical and problem-solving abilities.
Observe and perform various equipment service processes and procedures.
Drive customer satisfaction and ensure proper functionality of less complex Networking Equipment
Evaluate and troubleshoot Networking equipment issues and implement appropriate repairs.
Complete Preventative Maintenance on designated equipment
Complete necessary service and repair documentation following company protocol policies & procedures.
Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of networking equipment.
Provide efficient service delivery to all accounts within his/her assigned area
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Seasonal Retail AssociatesWorker - Burlington Coat Factory Department Store
11.2023 - 01.2024
Lonestar College - Associate of Applied Science, Computer Network Administration
01.2023 - Current
Volunteer - Key Club
08.2021 - 05.2023
Similar Profiles
Michael HoffmanMichael Hoffman
Retail Sales Associate at Burlington Coat Factory Department StoreRetail Sales Associate at Burlington Coat Factory Department Store
Emily GrossmanEmily Grossman
Cashier at Burlington Coat Factory Department StoreCashier at Burlington Coat Factory Department Store
Jamar CharlesJamar Charles
Truck Unloader at Burlington Coat Factory Department StoreTruck Unloader at Burlington Coat Factory Department Store
Edward Mckee-SamonteEdward Mckee-Samonte
Receiving Associate at Burlington Coat Factory Department StoreReceiving Associate at Burlington Coat Factory Department Store
Jakwannai WashingtonJakwannai Washington
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District