BAO LONG NGUYEN
Santa Ana,CA
Summary
Friendly and professional Cardiovascular Technology student at Orange Coast College with 2+ years of high-volume service experience. Dedicated to providing a welcoming patient experience while maintaining strict HIPAA compliance. As a motivated, bilingual communicator (English & Vietnamese), I am eager to apply my strong customer service background to a clinical setting and quickly master all front desk administrative tasks.
Overview
2
2
years of professional experience
Work History
Independent Contractor - Shopper
Instacart
10.2025 - Current
- Maintain professional communication with clients to provide real-time updates and resolve inventory issues.
Server / Customer Service Associate
Pho Holic
11.2023 - Current
- Deliver high-level service in a fast-paced dining environment, managing 20+ tables simultaneously.
- Bridge communication gaps for Vietnamese-speaking clientele, ensuring accurate service and resolving issues efficiently.
- Adhere to strict health and safety standards, maintaining a clean and organized workspace.
Education
Cardiovascular Technology
Orange Coast College
Costa Mesa, CA12-2028
Skills
- Professional & Friendly Patient Relations
- Workload management
- Customer support
- Bilingual Medical Communication (English & Vietnamese)
Timeline
Independent Contractor - Shopper
Instacart
10.2025 - Current
Server / Customer Service Associate
Pho Holic
11.2023 - Current
Cardiovascular Technology
Orange Coast College