Baohe (michael) Wang
Henderson,NV
Summary
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Pizza My Dear
Henderson, NV
09.2023 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Cook
McDonald's
Henderson, NV
01.2022 - 01.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils, and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
Education
Green Valley High School
Henderson, NV03-2023
Some College (No Degree) - Cybersecurity
College of Southern Nevada
Las Vegas, NVSkills
- Customer Service
- Payment Collection
- Customer Complaint Resolution
- Cash Handling
- Retail Merchandising
- Positive and professional
- Customer Satisfaction
- Refund handling
- Guest Services
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Customer Service Cashier
Pizza My Dear
09.2023 - Current
Cook
McDonald's
01.2022 - 01.2023
Green Valley High School
Some College (No Degree) - Cybersecurity
College of Southern Nevada
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