Bao Minh Bui
Summary
Dynamic professional with a proven track record at Yourmenu, excelling in performance improvement and customer focus. Spearheaded the optimization of online ordering systems, enhancing user experience and driving sales. Adept at maintaining quality control and ensuring workplace safety, delivering results that exceed expectations.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Work History
Team Lead
2 Years 6 Months- Created and optimized online ordering options for restaurants .
- Coached team members on procedures, productivity expectations, and customer service standards.
Account Agent
3 Years 9 Months- Updated customer records and maintained clean account documentation across internal systems.
- Processed payments, reconciled account activity, and verified transaction details for accuracy.
- Communicated account status, balances, and next steps through clear, professional customer outreach.
Manager
9 Years 9 MonthsManaged scheduling, inventory control, and customer management processes to support daily operations.