Bao Nhung Tran
Pensacola,Florida
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 3 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
4
4
years of professional experience
Work History
Vietnamese Market Manager
Chen's Bien Dong Oriental Market
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
Assistant Restaurant Manager
Pho Real
01.2020 - 01.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Analyzed daily sales figures and developed strategies to increase sales.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Education
Associate of Science - Business Administration
Pensacola State College
Pensacola, FLSkills
- New product launch
- Client Relations
- Sales operations
- Promotional planning
- Trade marketing
- Pricing strategy
- Schedule Coordination
- Customer Segmentation
Timeline
Vietnamese Market Manager
Chen's Bien Dong Oriental Market
01.2023 - Current
Assistant Restaurant Manager
Pho Real
01.2020 - 01.2023
Associate of Science - Business Administration
Pensacola State College
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