Barb McElmoyl
Portland,OR
Summary
Dedicated server with exceptional customer service skills, known for upselling techniques and efficient shift management. Committed to enhancing guest satisfaction and team collaboration.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
IHOP
05.2026 - Current
- Ensured customer satisfaction through prompt service and accurate order delivery
- Collaborated with back-of-house staff to streamline operations
- Managed large sections during peak hours while maintaining a clean and organized environment
Server
High Rocks Steak and Chops
02.2023 - 09.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and meal presentation.
- Trained new staff on menu offerings, service protocols, and operational standards.
- Collaborated with kitchen staff to coordinate food preparation and special requests effectively.
Server
Lil Cooperstown
05.2022 - 09.2025
- Deliver high-quality service to over 100 guests per shift in a busy sports bar/ restaurant
- Upsell menu items, increasing average check totals by 15%
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Marshall High School
Portland, ORSkills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Guest engagement
- Hospitality service expertise
- Inventory management
- Shift management
- Upselling techniques
- Safe food handling
- Food running
- Team collaboration
- Sales expertise
Certification
ServSafe Food Handler Certification | 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
IHOP
05.2026 - Current
Server
High Rocks Steak and Chops
02.2023 - 09.2025
Server
Lil Cooperstown
05.2022 - 09.2025
High School Diploma -
Marshall High School