BARBARA A. FEARING
Los Angeles,CA
Summary
Dedicated Pharmacy Technician with 25+ years of experience in pharmacy operations, prescription processing, patient care, insurance billing, inventory management, and customer service within Kaiser Permanente. Skilled in supporting high-volume and mail order pharmacy environments, training employees, maintaining quality standards, and ensuring accurate medication processing and distribution. Recognized for strong communication skills, adaptability, and commitment to patient care and workplace collaboration.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permanente
Downey, CA
09.2019 - Current
- Process prescription refill authorization requests using EPIMS and MOCA systems.
- Communicate with providers, patients, and pharmacy staff to ensure accurate prescription fulfillment.
- Adjudicate insurance benefits and adjust medication quantities per physician orders.
- Support automated medication dispensing systems and correct dispensing discrepancies.
- Prepare, label, package, and ship medications through USPS and Kaiser pharmacy services.
- Assist with inventory restocking and quality assurance procedures.
- Train and mentor temporary and newly hired employees.
- Participate in team-building initiatives and union-based activities as a UBT member, serving as a liaison between management and employees to improve communication, workflow, and workplace procedures.
Pharmacy Technician
Kaiser Permanente
Woodland Hills, CA
05.2006 - 08.2019
- Processed prescription and OTC medication orders for pharmacist review and approval.
- Prepared prescription labels, compounded medications, and admixtures.
- Managed inventory ordering, receiving, and stock maintenance.
- Performed insurance billing corrections and pharmacy transaction processing.
- Maintained pharmacy quality control and safety standards.
- Handled daily cash reconciliation, deposits, and payment processing.
Pharmacy Assistant
Kaiser Permanente
Lancaster, CA
07.2000 - 04.2006
- Received and entered prescriptions for pharmacy processing.
- Assisted pharmacists with prescription corrections and OTC transactions.
- Managed prescription returns, inventory restocking, and POS transactions.
- Utilized PIMS and POS systems to support daily pharmacy operations.
Customer Service Agent
FedEx
Century City, CA
12.1994 - 06.2000
- Assisted customers with shipping services, package tracking, and payment processing.
- Resolved delivery issues and traced lost packages.
- Supported daily sorting, scanning, and shipment processing operations.
Education
Pharmacy Technician Certificate - undefined
Antelope Valley Adult School
Palmdale, CA01.2002
Skills
Prescription Processing & Authorization
Pharmacy Operations
Insurance Billing & Adjudication
Inventory Management
Medication Dispensing
Customer Service
Employee Training & Mentorship
Quality Control & Compliance
USPS Medication Shipping
Cash Handling & Reconciliation
Pharmacy Compounding
EPIMS, MOCA, PIMS & POS Systems
Phone, Fax & Entry-Level Computer Knowledge/Skills
Certification
- Heartsaver First Aid AED & CPR Certified
- Currently studying for PTCB (Pharmacy Technician Certification Board) Certification Examination
Timeline
Pharmacy Technician
Kaiser Permanente
09.2019 - Current
Pharmacy Technician
Kaiser Permanente
05.2006 - 08.2019
Pharmacy Assistant
Kaiser Permanente
07.2000 - 04.2006
Customer Service Agent
FedEx
12.1994 - 06.2000
Pharmacy Technician Certificate - undefined
Antelope Valley Adult School