Reliable professional with a strong background in customer service and inventory management. Proven ability to enhance customer experiences through effective communication and attention to detail.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Key Holder
Abercrombie & Fitch
Boca Raton, FL
11.2024 - Current
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Opened and closed the store, ensuring security and readiness for customers.
Oversaw bank deposit processes to ensure accuracy and security. and security procedures to support store opening and closing.
Oversee cash handling procedures, ensuring accuracy during transactions.
Trained new staff on operational procedures and customer service standards.
Assisted customers with product inquiries, enhancing their shopping experience.
Provided customer service including cashiering, merchandising and restocking shelves.
Managed inventory levels, restocking items to maintain store appearance.
Organized merchandise displays to align with company visual standards.
Front Desk Receptionist
Minas Brick & Tile
Boca Raton, Florida
05.2022 - 11.2024
Managed incoming calls and scheduled appointments, streamlining office communication.
Greeted visitors and directed them to appropriate personnel, enhancing visitor experience.
Maintained organized front desk area, creating a welcoming atmosphere for guests.