Barbara Piper
Greensboro,PA
Summary
Dynamic Office Manager with a proven track record at Primoris Services Corp, enhancing operational efficiency through strategic scheduling and effective vendor negotiations. Skilled in data entry and customer service, I foster strong relationships while streamlining processes, resulting in significant cost reductions and improved team collaboration. A dedicated team player committed to excellence.
Overview
11
11
years of professional experience
Work History
Office Assistant
Desoto Line Services
Pennsylvania
07.2021 - 10.2023
- Managed scheduling and appointment coordination for office staff.
- Assisted with document preparation and data entry using Microsoft Office Suite.
- Responded to client inquiries via phone and email, ensuring timely communication.
- Organized office supplies and maintained inventory levels for optimal efficiency.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Office Manager
Primoris Services Corp
Pa
05.2012 - 12.2020
- Managed office operations, ensuring efficient workflow and organization of daily activities.
- Coordinated communication between departments to streamline project execution and enhance collaboration.
- Oversaw scheduling of meetings, appointments, and travel arrangements for senior management.
- Implemented office procedures that reduced overhead costs and improved resource allocation.
- Trained new staff on administrative processes and company policies to ensure compliance and efficiency.
- Maintained accurate records and documentation using office management software to support decision-making.
- Facilitated vendor relationships to negotiate contracts and secure favorable terms for office supplies and services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Completed bi-weekly payroll for Number employees.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Education
High School Diploma -
Southmoreland
Pennsylvania Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Office administration
- Prioritizing work
- File maintenance
- Scheduling appointments
- Front office management
- Professional and mature
- Appointment scheduling
- Multi-line phone proficiency
- Invoice processing
- Valid Driver's license
- Schedule management
- Scheduling
- Presentation development
- Staff management
- Payroll processing
- Relationship building
Timeline
Office Assistant
Desoto Line Services
07.2021 - 10.2023
Office Manager
Primoris Services Corp
05.2012 - 12.2020
High School Diploma -
Southmoreland