Barbara Bertsch
Hastings,MN
Summary
Qualified Certified Medical Assistant with background in assisting healthcare professionals and providing exceptional patient care. Multitasks and prioritize workloads with little or no supervision. Demonstrated ability in patient communication and maintaining medical records efficiently.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Allina Clinic- Cardiology
02.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Works with the electronic medical records in basket, responding to messages
- Collect patient information, obtain vital signs and EKG's and document in EMR
- Prepare refill information for provider to review and sign
Certified Medical Assistant
Allina Clinic
03.2019 - 03.2023
- Directed patients to exam rooms, fielded questions, prepared for physical exam and assisted with procedures
- Kept medical supplies in sufficient stock by monitoring levels and expiration dates
- Communicated clearly and effectively with patients and verified information
Education
Associate of Science - Certified Medical Assistant
Dakota County Technical College
Rosemount, MN05-2019
Bachelor of Science - Cardiac Rehabilitation
Winona State University
Winona, MN05-1994
Skills
- HIPAA compliance
- Medical terminology
- Teamwork skills
- Patient scheduling
Timeline
Certified Medical Assistant
Allina Clinic- Cardiology
02.2023 - Current
Certified Medical Assistant
Allina Clinic
03.2019 - 03.2023
Associate of Science - Certified Medical Assistant
Dakota County Technical College
Bachelor of Science - Cardiac Rehabilitation
Winona State University
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