Dedicated Medical Assistant with strong skills in patient care, HIPAA compliance, and effective communication. Committed to enhancing patient satisfaction and streamlining processes for optimal clinic workflow.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
CareSpot Urgent Care
Lake Mary, FL
10.2019 - Current
Oversaw patient intake processes, ensuring precise documentation and prompt communication with healthcare providers.
Conducted diagnostic tests to support physicians in providing high-quality patient care.
Coordinated appointment scheduling, optimizing clinic workflow and enhancing patient satisfaction.
Facilitated patient education on treatment plans and preventive care measures to enhance health literacy and compliance.
Customer Service Cashier
Hobby Lobby
Apopka, FL
10.2015 - 01.2020
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers at end of shifts.
Assisted customers with product inquiries and provided exceptional service.
Trained new employees on cash handling procedures and customer service standards.
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC