Barbara Davis
Fort Worth
Summary
Proven to excel in fast-paced environments, I significantly enhanced customer satisfaction at Walmart by streamlining online grocery order fulfillment and maintaining impeccable accuracy. My adaptability and keen attention to detail led to consistently meeting quality and deadline goals, leveraging skills in efficient packing and customer engagement to drive responsive business strategies and improve operational efficiency.
Overview
1
1
year of professional experience
Work History
Online Grocery Associate
Walmart
12.2023 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
- Monitored inventory levels and evaluated retail patterns to inform responsive business strategies.
Education
N/A -
Homeschool
N/A2022
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Efficient packing
- Maintaining displays
- Shelf stocking
- Adaptability to change
Timeline
Online Grocery Associate
Walmart
12.2023 - Current
N/A -
Homeschool
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