Barbara Dixon
Troy
Summary
Dynamic and results-driven professional with extensive experience at True North Shell, excelling in customer service and team leadership. Proven track record in optimizing operations and enhancing team performance. Skilled in money handling and problem-solving, consistently fostering a positive environment and resolving customer issues effectively.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
True North Shell
05.2024 - Current
- Coordinated daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new staff on operational procedures and best practices for enhanced team performance.
- Assisted in inventory management, tracking supplies to maintain optimal stock levels.
- Implemented scheduling adjustments to align workforce availability with peak business hours.
Shift Manager
True North Shell
12.2023 - 05.2024
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and service quality.
- Managed shift schedules, optimizing workforce allocation for peak hours.
- Resolved customer complaints promptly, fostering a positive service environment.
Cashier
True North Shell
01.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained accurate cash drawer, balancing at end of shifts.
- Collaborated with team members to ensure smooth store operations.
Cashier/Food Service Worker
Speedway Gas Station
10.2021 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in inventory management by restocking shelves and monitoring product levels.
Education
Associate of Applied Science - Medical Assisting
Miami-Jacobs Career College
OHSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Customer relations
- Time management
- Problem-solving
Timeline
Assistant Manager
True North Shell
05.2024 - Current
Shift Manager
True North Shell
12.2023 - 05.2024
Cashier
True North Shell
01.2023 - 12.2023
Cashier/Food Service Worker
Speedway Gas Station
10.2021 - 12.2022
Associate of Applied Science - Medical Assisting
Miami-Jacobs Career College
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