Barbara Durrum
Carlisle,KY
Summary
Results-driven Property Manager experienced in guest communication, financial management, and customer relationship management. Oversaw operations for multiple properties, achieving high guest satisfaction and operational efficiency. Managed day-to-day business operations, making strategic decisions to enhance profitability while executing all accounting tasks using QuickBooks.
Overview
9
9
years of professional experience
Work History
Co-Owner
A2Z Property Management
Lexington, Kentucky
01.2018 - Current
- Oversaw operations of multiple Airbnb properties
- Oversaw guest communications through Airbnb app to facilitate smooth interactions and address inquiries.
- Oversee all check in and check outs of guests.
- Manage all cleanings of the properties after guests have left.
- Manage all supplies needed for the properties to be properly cleaned and stocked.
- Managed payment collections for services to maintain financial accuracy and streamline operations.
Office Manager
Townsend Grain Company LLC
Winchester, Kentucky
10.2022 - 10.2025
- Managed daily office operations, ensuring smooth workflow and support for grain distribution.
- Performed all payables and receivables using QuickBooks.
- Oversaw grain inventory to align purchasing and sales strategies.
- Coordinated seasonal employee schedules to optimize staffing levels.
- Performed all payroll weekly using Payroll Solutions.
- Hired and fired employees based on staffing requirements.
Property Manager
KY Property Pros
Lexington, Kentucky
04.2019 - 10.2022
- Oversaw property rents, managed overdue tenants, and coordinated court actions for evictions.
- Handled office operations including payables and receivables.
- Oversaw maintenance requests and repairs with maintenance staff.
- Managed employees, including hiring and termination processes.
Education
High School Diploma -
Henry Clay High School
Lexington, KY06-1992
Skills
- Property management
- Guest communication
- Financial management
- Accounts payable and receivable
- QuickBooks proficiency
- Inventory oversight
- Scheduling coordination
- Operations management
- Team leadership
- Employee development
- Talent acquisition
- Staff onboarding
- Customer relationship management
Timeline
Office Manager
Townsend Grain Company LLC
10.2022 - 10.2025
Property Manager
KY Property Pros
04.2019 - 10.2022
Co-Owner
A2Z Property Management
01.2018 - Current
High School Diploma -
Henry Clay High School