Summary
Work History
Education
Skills
Timeline
Generic

Barbara Font Caron

Orlando,Florida

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Manager/Property Manager

Wallberg Construction
Abingdon, VA
2022 - 2025
  • Analyzed market trends to inform strategic decision-making and improve service offerings.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Delivered emergency 24-hour on-call service for tenants/guests.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.

General Manager

Holiday Inn & Express
Abingdon, VA
2020 - 2022
  • Developed and implemented strategic marketing initiatives to enhance brand visibility.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budgeting processes, optimizing resource allocation for improved financial performance.
  • Led daily hotel operations, ensuring exceptional guest experiences and maintaining high service standards.
  • Ensured compliance with health and safety regulations, maintaining high standards of operation.
  • Mentored department managers, enhancing leadership skills and operational efficiency across teams.
  • Analyzed guest feedback, driving continuous improvement in hotel services and amenities.
  • Analyzed financial reports to identify trends, optimize budgeting, and improve profitability margins.

Assistant General Manager

Fairfield Inn & Suites by Marriot
Abingdon, VA
2017 - 2020
  • Streamlined front office procedures to enhance check-in/check-out efficiency.
  • Developed marketing strategies to increase local visibility and drive occupancy rates.
  • Analyzed guest feedback data to identify areas for service enhancement and operational improvements.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Assistant General Manager

Country Inn & Suites By Carlson
Princeton, WV
2010 - 2017
  • Led daily operations to ensure exceptional guest experiences and satisfaction.
  • Streamlined back of the house operational procedures to enhance check-in/check-out efficiency.
  • Trained and mentored staff on customer service best practices and hotel policies.
  • Implemented inventory management systems to reduce waste and improve supply chain efficiency.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Instructional Developer/Project Manager

Marriott Vacation Club
Orlando, FL
2004 - 2010
  • Developed, supported and deployed sales training deliverables by utilizing ILT, WBT, Webinars, Job Aids, Level 1 Evaluations, etc. maintaining project guidelines.
  • Created and established a training program to enhance employee knowledge of best practices, while effectively managing relationships between my team and other disciplines.
  • Analyzed system performance metrics, identifying areas for optimization and implementing strategic enhancements.

Education

Associate of Arts - Computer Programming And General Studies

Valencia Community College
Orlando, FL

Bachelor of Arts - Video And Motion Pictures

San Francisco Academy of Arts College
San Francisco, CA

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Relationship building
  • Strategic planning
  • Schedule management
  • Client relations
  • Customer relations
  • Staff management
  • Work flow planning
  • Advanced problem solving
  • Performance evaluations
  • Cross-functional collaboration

Timeline

Manager/Property Manager

Wallberg Construction
2022 - 2025

General Manager

Holiday Inn & Express
2020 - 2022

Assistant General Manager

Fairfield Inn & Suites by Marriot
2017 - 2020

Assistant General Manager

Country Inn & Suites By Carlson
2010 - 2017

Instructional Developer/Project Manager

Marriott Vacation Club
2004 - 2010

Associate of Arts - Computer Programming And General Studies

Valencia Community College

Bachelor of Arts - Video And Motion Pictures

San Francisco Academy of Arts College

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