Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Fulkerson-Esparza

Salinas,CA

Summary

Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and task requirements. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service, banking, scheduling and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Instacart Shopper

Instacart
03.2020 - Current
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Retired

Monterey County Sheriffs Office
03.2016 - Current

Industrial Retirement

Lyft Driver

Lyft
02.2018 - 02.2020
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.


Deputy Sheriff

Monterey County Sheriffs Office
04.2006 - 03.2016
  • Receive and process arrested persons, conduct inmate counts, search for contraband, and conduct searches.
  • Responsible for the custody, care, security, supervision, classification and transportation of inmates, and provide Court Security.
  • Patrol unincorporated areas, prevent, detect and investigate crimes.
  • Prepare written reports, maintain various agency records, collect evidence and testify in court.

Waitress

Hullaballoo
02.2003 - 03.2006
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information..
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Coordinated with various vendors to establish necessary supplies for events.

House Wife

Self
03.1998 - 10.2002
  • Managed multiple schedules for a household of two adults and 3 children
  • Managed family finances
  • Scheduling outings, playdates, and vacations
  • Cleaning and keeping the home tidy
  • Planning nutritious meals and cooking them
  • Counselor
  • Entertainer
  • Handyman
  • Decorator
  • Hairstylist
  • Cheerleader
  • Coach
  • Chauffeur
  • Juggler
  • Photographer
  • Referee
  • Secretary
  • Teacher
  • Storyteller


Club Coordinator /Customer Service Manager

24 Hour Fitness
09.1994 - 02.1998
  • Recruiting, hiring, and onboarding skilled sales and service-focused individuals
  • Developing and executing business plans, reviewing weekly sales numbers and club statistics with GM to identify potential revenue gaps and modify team execution strategy as necessary
  • Budget / Payroll
  • Quality Assurance
  • Dept Head for Front Desk, Personal Training, Aerobics, Cleaning, Equipment / Facility Maintenance

Personal Trainer

24 Hour Fitness
11.1993 - 08.1994
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.

Education

No Degree - General Ed

Hartnell College
Salinas, CA

P.O.S.T. Certification - Law Enforcement

Monterey Peninsula College
Monterey, CA
09.2006

High School Diploma -

North Salinas High School
Salinas, CA
06.1988

Skills

  • Documentation and Reporting
  • Decision-Making
  • Attention to Detail
  • Planning and Organization
  • Customer Service
  • Online Order Processing
  • Relationship Building
  • Customer Relations

Certification

  • CPT - Certified Personal Trainer

Timeline

Instacart Shopper

Instacart
03.2020 - Current

Lyft Driver

Lyft
02.2018 - 02.2020

Retired

Monterey County Sheriffs Office
03.2016 - Current

Deputy Sheriff

Monterey County Sheriffs Office
04.2006 - 03.2016

Waitress

Hullaballoo
02.2003 - 03.2006

House Wife

Self
03.1998 - 10.2002

Club Coordinator /Customer Service Manager

24 Hour Fitness
09.1994 - 02.1998

Personal Trainer

24 Hour Fitness
11.1993 - 08.1994

No Degree - General Ed

Hartnell College

P.O.S.T. Certification - Law Enforcement

Monterey Peninsula College

High School Diploma -

North Salinas High School
Barbara Fulkerson-Esparza