Barbara Fuller
Crittenden,KY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
43
43
years of professional experience
Work History
Receptionist
Northern Kentucky Community Action
Williamstown, KY
01.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Cleaner
Self-employeed
Crittenden, KY
02.1984 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Education
Bachelor of Science - Criminal Justice
Beckfield College
Florence, KY06.2005
Skills
- Data Entry and Database Software
- Greeting and Seating Clients
- Visitor and Customer Relations
- Call Answering and Routing
- Billing and Payment Processing
- Making Appointments
- Appointment Confirmation
- Organization and Efficiency
Timeline
Receptionist
Northern Kentucky Community Action
01.2018 - Current
Cleaner
Self-employeed
02.1984 - Current
Bachelor of Science - Criminal Justice
Beckfield College
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