Barbara Garganta
Scottsdale,AZ
Summary
Entrepreneurial worker with 30+ years of retail and sales experience. Extensive knowledge of the entire retail ecosystem at a national level, recently coupled with cannabis experience including inventory and regulation management. Detail-oriented and able to streamline procedures and product assortment to increase sales and revenue, all while upholding strong service standards and team morale. Strategic thinker, decision maker, and executor, with the ability to navigate constant change and adapt to new growth strategies.
Passionate about developing human capital, from individual growth plans to aligning teams with company values, procedures, and service expectations; ultimately building a strong company culture. Leads with tenacity and integrity, creating structured and collaborative environments. Generates loyal leadership teams where individual contribution and accountability are paramount, where everyone is aligned to grow company revenues.
Overview
24
24
years of professional experience
Work History
Vice President of Retail Operations
Jushi Co
Scottsdale, AZ
02.2022 - Current
- Oversee State Directors and Retail Stores
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drive revenue through monitoring the P&L and implementing business processes to support it.
Senior Director of Retail
Harvest Health And Recreation
Scottsdale, AZ
02.2020 - 02.2022
- Oversaw the Retail Store, Operational Retail team, and Retail Marketing team for 56 stores
- Converted AZ from Medical to Recreational Sales
- Led development of business operation processes and policies.
- Partnered with financial and customer operations teams to drive business transactions using customer data and Lean concepts.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Executed business plans and developed retail tools to facilitate project initiatives, trainings and administrative activities.
- Prioritized and allocated valuable resources to meet business targets.
Director Of Retail And Business Development
Arizona Natural Selections
Scottsdale, AZ
01.2018 - 02.2020
- Developed and implemented growth initial strategy with limited resource, that focus on efficiencies, people development, and expense reduction
- Created store efficiencies by developing and implementing SOP's as well as employee awareness and accountability of controllable expenses
- Developed retail team by hosting quarterly training and developmental plans. Established roles and accountability for all retail team positions
- Collaborated with marketing team to grow business through vendor relations, promotions, and outreach with events and social media
- Gained knowledge of cannabis regulations and implemented routines and procedures to help support compliance
- Led special projects such as movement of compliance platform from MJ Freeway to Leaf Logix and delivery program
- Led merger of Giving Tree of Mesa within the Arizona Natural Selections dispensary group
- Implemented communication tools with retail and cultivation to support supply chain management as well as collaboration between all units
- Participated in strategic Director meetings to help grow the Arizona Natural Selections business
Senior District Manager
Anthropologie
Scottsdale, AZ
03.2011 - 05.2017
- Oversaw four state area with two Districts, 14 stores, 70 managers, 500+ employees, and $75M in annual revenue
- Partnered in overseeing the Southwest Region and was responsible for all Regional Director duties including operational controls, P&L, budget management, payroll, allocation, human resources duties, training, and service
- Led expansion in the Hawaii market
- Developed and led initiatives for the company including the Personal Stylist program and Weekly Objectives Communication Tool
- Won numerous awards for year over year growth for region, district, and stores for sales and shrink
District Manager
Anthropologie
Scottsdale, AZ
09.2003 - 03.2011
- Led expansion of district and opened 14 stores over 8 states
- Quickly assessed talent, operations, customer service, and organizational culture to identify and outline opportunities for improved sales and profitability, efficiency, customer engagement/satisfaction, and employee accountability/morale
- Created teams, empowered leaders to make decisions, and continued to develop leadership capabilities across the district
- Effectively managed team through economic downturn and staffing cut while maintaining customer loyalty
- Worked with corporate office on developing event and community partner events for the company. Developed budgets and planning tools
Store Manager
Anthropologie
Scottsdale, AZ
07.2000 - 09.2003
- Opened and ran first Anthropologie in the Arizona market. Hired team, partnered with marketing on market introduction, and communicated with allocation about customer
- Oversaw store and was responsible for profit and loss, sales, human resources, operational efficiencies, loss prevention, and people development
- New store trainer, hosted and developed 8 teams for new stores openings
- Developed Personal Stylist Program for the company with the lead stylist and Director of Training. Rolled out company wide in 2002
- Helped co-lead three store openings in multiple states
Skills
- Operational Excellence
- Project Management
- Results Oriented
- Strategic Planning
- Customer Service-Oriented
- Relationship Building
- Collaborative
- People Development
Timeline
Vice President of Retail Operations
Jushi Co
02.2022 - Current
Senior Director of Retail
Harvest Health And Recreation
02.2020 - 02.2022
Director Of Retail And Business Development
Arizona Natural Selections
01.2018 - 02.2020
Senior District Manager
Anthropologie
03.2011 - 05.2017
District Manager
Anthropologie
09.2003 - 03.2011
Store Manager
Anthropologie
07.2000 - 09.2003
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