Barbara Grizzle
Ellijay,GA
Summary
Dynamic customer service professional with a proven track record at Dollar General Market, excelling in complaint resolution and relationship building. Adept at enhancing customer experiences through critical thinking and product sales, I consistently promote superior service and support team collaboration to drive satisfaction and loyalty.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Dollar General Market
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
Housekeeping Supervisor
Myself
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
Hospitality Worker
Comfort Inn and Suits
04.2023 - 05.2024
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Trained new staff members on proper customer service and hospitality policies.
- Reduced risks by maintaining clean and organised work environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education
Ged
Gilmer County
Ellijay, GA07.2016
Skills
- Account updating
- Scheduling
- Complaint resolution
- Product sales
- Team collaboration
- Proofreading
- Critical thinking
- Prioritization
- Relationship building
- Receiving support
- Credit card payment processing
- Lead generation
Timeline
Hospitality Worker
Comfort Inn and Suits
04.2023 - 05.2024
Customer Service Representative
Dollar General Market
Housekeeping Supervisor
Myself
Ged
Gilmer County
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