Barbara Harvin
PIKESVILLE,Maryland
Summary
Accomplished Correctional Officer Major at the Department of Public Safety and Correctional Services, adept in crisis management and conflict resolution. Expert in maintaining safety and security, significantly reducing contraband instances. Demonstrates exceptional leadership and interpersonal communication, ensuring seamless team coordination and inmate behavior modification. Proven track record in enhancing facility operations and safety protocols. Correctional Officer offers 26-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Overview
31
31
years of professional experience
Work History
Correctional Officer Major
Department Of Public Safety And Correctional Services
02.1998 - 05.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Correctional Officer Captain
Department Of Public Safety And Correctional Services
06.2012 - 12.2016
- Conducted regular evaluations of officer performance, providing constructive feedback for continuous improvement opportunities.
- Reduced inmate altercations through consistent communication and conflict resolution strategies.
- Coordinated with local law enforcement agencies to promote seamless operations between the correctional facility and external organizations when handling incidents involving inmates outside of the institution''s boundaries.
- Oversaw the timely processing of inmate transfers, ensuring accurate paperwork completion and adherence to established protocols throughout each transition phase.
Correctional Lieutenant
Department Of Public Safety And Correctional Services
05.2007 - 06.2012
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
Correctional Sergeant
Department Of Public Safety And Correctional Services
05.2005 - 05.2007
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised over thirty employees and performance of tasks and managed thousands of offenders at a time.
- Supervised hundreds of employees and performance of tasks and managed thousands of offenders over time.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Resolved issues and disputes between inmates professionally and respectfully.
Correctional Officer
Department Of Public Safety And Correctional Services
02.1998 - 05.2005
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Billing Clerk
University Of Maryland Medical System
01.1993 - 01.1998
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Education
Howard Community College
Columbia, MD 06.2020 - 05.2020
Skills
Safety
Mentorship
Staff Management
Decision-Making
Written Communication
Conflict Resolution
Task Prioritization
Time Management
Active Listening
Attention to Detail
Relationship Building
Problem-solving abilities
Reliability
Timeline
Howard Community College
06.2020 - 05.2020
Correctional Officer Captain
Department Of Public Safety And Correctional Services
06.2012 - 12.2016
Correctional Lieutenant
Department Of Public Safety And Correctional Services
05.2007 - 06.2012
Correctional Sergeant
Department Of Public Safety And Correctional Services
05.2005 - 05.2007
Correctional Officer Major
Department Of Public Safety And Correctional Services
02.1998 - 05.2024
Correctional Officer
Department Of Public Safety And Correctional Services
02.1998 - 05.2005
Billing Clerk
University Of Maryland Medical System
01.1993 - 01.1998
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