Jigsaw Puzzles
Stephanie Causey
Cocoa,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Language
Work History
CORRECTIONAL Officer Major
Florida Department Of Corrections
06.2023 - 05.2024
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Prepared reports to document incidents and violations.
- Responded to inquiries from inmates and other members of public.
- Coordinated with other law enforcement personnel to exchange information.
CORRECTIONAL Officer Captain
State Of Florida Department Of Corrections
10.2017 - 06.2023
- Daily job performance includes supervision and care of assigned staff
- Keeping up on Policies and Procedures as well as keeping my staff updated
- Completing roster management daily and constantly training new staff and preparing them for the next level
- Conducted regular evaluations of officer performance, providing constructive feedback for continuous improvement opportunities.
- Oversaw the timely processing of inmate transfers, ensuring accurate paperwork completion and adherence to established protocols throughout each transition phase.
- Supported officer growth through mentorship opportunities while leading a team of correctional professionals towards achieving department goals collectively.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Completed daily work report sheets and delegated tasks to employees.
- Addressed inmate grievances promptly, ensuring that all concerns were thoroughly investigated and resolved in a fair and timely manner.
- Maintained strict adherence to confidentiality protocols while managing sensitive information pertaining to inmates, staff, and overall facility operations.
Correctional Officer Lieutenant
Florida Department Of Corrections
07.2015 - 10.2017
- Administrative Lieutenant assigned to Central Florida Reception Center East Unit
- Daily job performance included organization of roster management, maintaining paperwork retention, ensuring completion of operational review, formulating inmate formal and informal grievance responses, and mathematizing monthly overtime.
- Oversaw the timely completion of administrative tasks such as report writing, incident documentation, and record-keeping processes.
- Consistently met or exceeded operational performance goals set forth by senior leadership, contributing to overall departmental success.
- Monitored and confirmed compliance with safety standards and regulations.
CORRECTIONAL Officer Sergeant
Florida Department Of Corrections
09.2009 - 07.2015
- Correctional Officer Sergeant at Central Florida Reception Center Main Unit
- Daily job performance included the supervision and care of my Officers as well as the Inmate population.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Handled inmate counts and searches for missing inmates.
- Responded to emergency situations and provided first aid following facility guidelines.
Correctional Officer
Florida Department Of Corrections
01.2008 - 09.2009
- Correctional Officer at Central Florida Reception Center Main Unit
- Daily job performance included the supervision, care, custody and control of the Inmate population.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
security officer
fashion square mall
01.2005 - 01.2007
- Part of the security detail team for the shopping mall.
sales associate
target
01.2003 - 01.2007
- Sales associate for Target specializing in customer service.
Education
Instructor Techniques -
FLORIDA DEPARTMENT OF CORRECTIONS
01.2016
Crisis intervention training -
FLORIDA DEPARTMENT OF CORRECTIONS
01.2014
Narcotic identification & investigation -
FLORIDA DEPARTMENT OF CORRECTIONS
01.2009
Bachelor’s Degree in Criminal Justice -
Edinboro University
01.2005
Associate’s Degree in Sociology -
Edinboro University
01.2002
Skills
- Advanced leadership
- Emergency Management
- Substance abuse awareness
- Surveillance monitoring
- Incident Reporting
- Security Protocols
- De-Escalation Techniques
- Scheduling Coordination
- Policy Enforcement
- Crisis Management
References
Assistant Warden Mr. William Bowden 321.698.4383 (William.Bowden@fdc.myflorida.com)
Major Shawn Lee 352.988.0185 (Shawn.lee@fdc.myflorida.com)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Amusement Parks
Classic Movies
Trivia and Board Games
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time offPaid sick leaveQuote
"Well done is better than well said".
Benjamin Franklin
Certification
Basic Recruit Certification (532 hours)
Instructor Certification
Security Officer
Timeline
CORRECTIONAL Officer Major
Florida Department Of Corrections
06.2023 - 05.2024
CORRECTIONAL Officer Captain
State Of Florida Department Of Corrections
10.2017 - 06.2023
Correctional Officer Lieutenant
Florida Department Of Corrections
07.2015 - 10.2017
CORRECTIONAL Officer Sergeant
Florida Department Of Corrections
09.2009 - 07.2015
Correctional Officer
Florida Department Of Corrections
01.2008 - 09.2009
security officer
fashion square mall
01.2005 - 01.2007
sales associate
target
01.2003 - 01.2007
Instructor Techniques -
FLORIDA DEPARTMENT OF CORRECTIONS
Crisis intervention training -
FLORIDA DEPARTMENT OF CORRECTIONS
Narcotic identification & investigation -
FLORIDA DEPARTMENT OF CORRECTIONS
Bachelor’s Degree in Criminal Justice -
Edinboro University
Associate’s Degree in Sociology -
Edinboro University
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