BARBARA HASMEL CANO CORONA
Fort Myers,FL
Summary
Dedicated real estate professional with expertise in leasing coordination and lead follow-up. Exceptional communication fosters trust with clients, enhancing resident satisfaction and occupancy. Bilingual in English and Spanish, adept at managing CRM systems and administrative workflows with precision.
Overview
10
10
years of professional experience
Work History
Leasing Agent
The Liberty Group
Naples, FL
01.2026 - Current
- Coordinated move-ins, renewals, and move-outs to support occupancy goals and enhance resident satisfaction.
- Managed prospect communication through anyonehome CRM, ensuring accurate lead tracking.
- Engaged leads with consistent follow-up and scheduled property tours, maximizing conversion rates.
- Conducted apartment tours, guiding prospects through leasing process to contribute to occupancy targets.
- Processed rental applications and prepared lease documents in MRI/Bluemoon with high accuracy.
- Responded to inquiries from residents and prospects in person and by phone, providing timely assistance.
- Assisted in comprehensive property management at TGM Bermuda Island in Naples, FL.
Real Estate Agent
Mato Realty
Naples, Florida
01.2023 - Current
- Assisted clients in the buying, renting, and selling process of residential properties.
- Conducted property showings and followed up with clients to qualify leads and enhance engagement.
- Prepared and organized contracts, disclosures, and transaction documentation.
- Coordinated with lenders, inspectors, title companies, and cooperating agents.
- Performed market research and conducted CMA evaluations to inform pricing strategies and optimize property listings.
- Developed and managed comprehensive listing marketing materials, including photos, ads, MLS updates, and property descriptions, to attract potential buyers.
- Guided tenants and buyers through application, approval, and closing steps.
- Provided bilingual (English/Spanish) support for clients throughout the entire transaction cycle.
- Broker: Becky Mato
Property Damage Processor
Pearl Holding Group
, FL
07.2022 - 04.2025
- Handled claimant calls, verified information, and added missing details to open claims.
- Assigned adjusters to new claims and communicated status updates to ensure timely processing.
- Guided claimants through rental, supplemental, inspection, towing, and total-loss procedures to facilitate a smoother claims experience.
- Explained Total Loss documents and release forms clearly and accurately.
- Prepared and sent offer packages for vehicle repairs to expedite claimant and body shop responses.
- Followed up with adjusters to obtain missing documents and finalize claims.
- Provided Spanish-English translation support during insured and claimant statement calls.
Scheduler and Customer Service
Lakes electronics
, FL
05.2020 - 07.2022
- Supervised technicians' work progress and coordinated appointment scheduling to optimize service delivery.
- Answered phone calls from customers and technicians, scheduled appointments to meet customer needs.
- Resolved complaints, claims, and suggestions from customers to enhance service experience.
- Procured necessary parts for technicians to ensure timely repairs.
General Services
Bank Múltiple Activo Dominicana
, Dominican Republic
07.2016 - 08.2018
- Budgeting, planning, preventive maintenance schedule and execution of conservation actions, cleaning.
- Maintenance and conservation Infrastructure refurbishments.
- Prepared annual budget, monitored expenditures, evaluated financial performance, and maintained management controls.
- Recorded and controlled activities, developed cost tables, and generated management reports.
- Created cost tables and management reports to track financial performance.
- Corrective actions of mechanical, electrical, hydraulic, generators, masonry, painting, facades.
- Provided administrative support for remodeling projects, staffing needs, and ensuring adequacy of administrative headquarters and branches.
Skills
- Leasing support and rental coordination
- Lead follow-up and customer assistance
- Communication and bilingual skills
- Documentation management and administrative workflows
- CRM systems and scheduling
- Dependability and professionalism
- Collaboration
Timeline
Leasing Agent
The Liberty Group
01.2026 - Current
Real Estate Agent
Mato Realty
01.2023 - Current
Property Damage Processor
Pearl Holding Group
07.2022 - 04.2025
Scheduler and Customer Service
Lakes electronics
05.2020 - 07.2022
General Services
Bank Múltiple Activo Dominicana
07.2016 - 08.2018