Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Barbara Heckman

Colorado Springs,CO

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Dedicated to keeping the patients' best interest in mind. I am prompt and courteous to meet or exceed all performance standards. Adept at retrieving medical records. Working independently with little to no supervision. Several years of experience working in the patient services arena.

Overview

36
36
years of professional experience

Work History

Patient Access Specialist

UCHealth Medical Group
Colo Spgs, Colorado
04.2016 - Current
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Ensured accuracy of all data entered into computer system.
  • Managed incoming faxes related to patients care
  • Verified demographics and insurance information to register patients in computer system.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
  • Executed daily office management tasks, answering phones, maintaining a fluid patient flow, collecting and accounting for fees and verifying insurance benefits
  • Administered all daily office procedures: patient scheduling, point-of-sales, and accounted for office cash drawer with no shortages
  • Tracked patient implemented care plans, maintained phone contact with all patients, reviewed financial options with patients and assisted patients when needed
  • Facilitated all patient intake which included consulting with patients about confidential health information and entering data into an electronic health record
  • Maintained accurate patient records, submitted requests for records and follow in a timely manner

Office Manager

Sand Creek Chiropractic, LLC
Colorado Springs, CO
07.1997 - 01.2016

Office Manager/Chiropractic Assistant

Golly Chiropractic and Acupuncture
Colorado Springs, CO
08.1990 - 06.1997

Secretary, Receptionist, Chiropractic Assistant

Austin Bluffs Chiropractic
Colorado Springs, CO
11.1989 - 12.1990

Secretary, Receptionist, Chiropractic Assistant

Golly Chiropractic and Acupuncture
Colorado Springs, CO
04.1988 - 10.1989

Education

High School Diploma -

Armstrong High School
Kittanning, PA

Skills

  • Patient Registration
  • HIPAA Compliance
  • Appointment Scheduling
  • Insurance Verification
  • Medical terminology knowledge
  • Medical records
  • Attention to Details
  • Multi-tasking

References

Available upon request

Timeline

Patient Access Specialist

UCHealth Medical Group
04.2016 - Current

Office Manager

Sand Creek Chiropractic, LLC
07.1997 - 01.2016

Office Manager/Chiropractic Assistant

Golly Chiropractic and Acupuncture
08.1990 - 06.1997

Secretary, Receptionist, Chiropractic Assistant

Austin Bluffs Chiropractic
11.1989 - 12.1990

Secretary, Receptionist, Chiropractic Assistant

Golly Chiropractic and Acupuncture
04.1988 - 10.1989

High School Diploma -

Armstrong High School

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Barbara Heckman