Barbara Johnson
Vornado Realty
Poughkeepsie,NY
2027
years of professional experience
Dynamic Tenant Services Coordinator at Vornado Realty, adept at enhancing tenant satisfaction through effective communication and streamlined processes. Demonstrated attention to detail in managing repair requests and invoicing, while showcasing strong customer service skills. Successfully improved onboarding efficiency, contributing to a more responsive and organized property management environment.
Work History
Tenant Services Coordinator
- Assisted in resolving tenant inquiries and maintenance requests, enhancing response times.
- Collaborated with maintenance staff to prioritize urgent repair requests, ensuring timely resolution.
- Coordinated communication between tenants and property management teams, improving service delivery.
- Streamlined onboarding process for new tenants, improving overall satisfaction rates
- Process monthly contact ,all repair invoices and capital projects requisitions
- Create purchase orders
- Create new, replacement and cancellation of tenant and staff security building id's
- Process monthly accrual reports
- Maintain all office supplies and equipment
- Maintain tenant service requests by dispatching, Billing and invoicing
- Create nightly security memo for all after hour activities and deliveries
Education
Associate of Applied Science - Business Administration
Skills
Customer service shills
Attention to detail
Willingness to learn new skills
Timeline
Tenant Services Coordinator
Vornado Realty
1999 - CurrentRead More
Westchester Business Institute
Associate of Applied Science from Business Administration
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