Barbara Jordan
Murfreesboro,TN
Summary
Compassionate Front Office Specialist driven to keep office operations running efficiently to maximize team cohesion. Exceptional customer service skills. Detail-oriented nature, with strength in boosting company morale.
Overview
5
5
years of professional experience
Work History
Front Office Specialist
Concentra Medical Center
Nashville, Tennessee
03.2019 - Current
- Greet patients
- Check patients in and out.
- Answer customer questions.
- Schedule appointments.
- Scan documents
- Maintain HIPPA compliance
- Answer phone calls
- Greeted, registered and checked in patients.
- Check paperwork for accuracy
- Fax and email information, as appropriate
- Verify Insurance; accept payments
- STAT referrals
Medical Receptionist
Family Health Associates
Murfreesboro, TN
10.2017 - 02.2019
- Greet patients
- Build charts
- Check patients in and out
- Verify insurance
- Answer phones
- Collect payments
- Quality assurance
- Build rapport with patients and staff
- Scan documents to patient charts
- Schedule appointments
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Education
No Degree - Medical Assistant
Kaplan Career Institute
Nashville, TNSkills
- Professional Phone Etiquette
- Customer Satisfaction
- Electronic Filing System
- Clinical Documentation
- Patient Data Privacy
- Troubleshooting
Timeline
Front Office Specialist
Concentra Medical Center
03.2019 - Current
Medical Receptionist
Family Health Associates
10.2017 - 02.2019
No Degree - Medical Assistant
Kaplan Career Institute
Similar Profiles
Sophia LehnigSophia Lehnig
Medical Assistant at Concentra Medical CenterMedical Assistant at Concentra Medical Center
TINA STEWARTTINA STEWART
Medical Assistant at Concentra Medical CenterMedical Assistant at Concentra Medical Center
Mayra CanoMayra Cano
X-Ray Technician at Concentra Medical CenterX-Ray Technician at Concentra Medical Center