Compassionate Front Office Specialist driven to keep office operations running efficiently to maximize team cohesion. Exceptional customer service skills. Detail-oriented nature, with strength in boosting company morale.
Overview
5
5
years of professional experience
Work History
Front Office Specialist
Concentra Medical Center
Nashville, Tennessee
03.2019 - Current
Greet patients
Check patients in and out.
Answer customer questions.
Schedule appointments.
Scan documents
Maintain HIPPA compliance
Answer phone calls
Greeted, registered and checked in patients.
Check paperwork for accuracy
Fax and email information, as appropriate
Verify Insurance; accept payments
STAT referrals
Medical Receptionist
Family Health Associates
Murfreesboro, TN
10.2017 - 02.2019
Greet patients
Build charts
Check patients in and out
Verify insurance
Answer phones
Collect payments
Quality assurance
Build rapport with patients and staff
Scan documents to patient charts
Schedule appointments
Adhered to strict HIPAA guidelines to protect patient privacy.
Maintained current and accurate medical records for patients.
Education
No Degree - Medical Assistant
Kaplan Career Institute
Nashville, TN
Skills
Professional Phone Etiquette
Customer Satisfaction
Electronic Filing System
Clinical Documentation
Patient Data Privacy
Troubleshooting
Timeline
Front Office Specialist
Concentra Medical Center
03.2019 - Current
Medical Receptionist
Family Health Associates
10.2017 - 02.2019
No Degree - Medical Assistant
Kaplan Career Institute
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