Barbara Jordan
Murfreesboro,TN
Summary
Compassionate Front Office Specialist driven to keep office operations running efficiently to maximize team cohesion. Exceptional customer service skills. Detail-oriented nature, with strength in boosting company morale.
Overview
5
5
years of professional experience
Work History
Front Office Specialist
Concentra Medical Center
Nashville , Tennessee
2019.03 - Current
- Greet patients
- Check patients in and out.
- Answer customer questions.
- Schedule appointments.
- Scan documents
- Maintain HIPPA compliance
- Answer phone calls
- Greeted, registered and checked in patients.
- Check paperwork for accuracy
- Fax and email information, as appropriate
- Verify Insurance; accept payments
- STAT referrals
Medical Receptionist
Family Health Associates
Murfreesboro , TN
2017.10 - 2019.02
- Greet patients
- Build charts
- Check patients in and out
- Verify insurance
- Answer phones
- Collect payments
- Quality assurance
- Build rapport with patients and staff
- Scan documents to patient charts
- Schedule appointments
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Education
No Degree - Medical Assistant
Kaplan Career Institute
Nashville, TNSkills
- Professional Phone Etiquette
- Customer Satisfaction
- Electronic Filing System
- Clinical Documentation
- Patient Data Privacy
- Troubleshooting
Timeline
Front Office Specialist
Concentra Medical Center
2019.03 - Current
Medical Receptionist
Family Health Associates
2017.10 - 2019.02
No Degree - Medical Assistant
Kaplan Career Institute
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