Barbara Justice
Summary
Client Services Professional with a diverse background in relationship management, destination retail, consultative sales, and business development. Proven ability to build and strengthen high-value client relationships, anticipate evolving needs, and deliver exceptional, personalized experiences that foster loyalty and drive revenue growth. Brings a strong combination of business acumen, entrepreneurial leadership, strategic thinking, and refined client service expertise. Recognized for discretion, sound judgment, resourcefulness, and the ability to navigate complex client needs with professionalism, confidence, and poise.
Overview
18
18
years of professional experience
Work History
Sales Associate
Asher + Rye Home Goods Boutique Store
Savannah, GA
03.2022 - 04.2023
- Cultivated lasting client relationships through personalized service, in-depth product expertise, and tailored recommendations to drive sales across upscale home furnishings, lifestyle products, and gifts.
- Maintained an impeccably clean, organized, and visually compelling boutique, upholding high standards of merchandising and product presentation.
- Processed POS transactions accurately and efficiently while supporting daily sales, inventory, and store operations.
- Collaborated with team members to ensure seamless store operations, assist with opening and closing duties, and maintain a welcoming shopping environment.
Client Services Specialist
Homes & Land Magazine
Savannah, GA
10.2017 - 11.2018
- Generated leads through cold calling, marketing outreach, and networking events.
- Built strategic partnerships with realtors, builders, and lenders to drive referrals and repeat business.
- Strengthened client relationships through ongoing support and engagement.
- Developed social media content aligned with company branding and marketing objectives.
Retail Store Owner
Retail Retreat Dog Bakery & Boutique
Savannah, GA
03.2014 - 05.2017
- Directed all aspects of business operations with a focus on customer relationships, revenue growth, client satisfaction, and business development.
- Built and maintained lasting customer and vendor relationships through proactive communication, needs assessment, personalized service, and effective problem-solving.
- Identified opportunities to increase sales, strengthen customer loyalty, expand the customer base, and drive revenue growth.
- Developed and executed marketing and customer engagement strategies to increase brand recognition and support business development.
- Managed vendor partnerships, purchasing, inventory, financial reporting, and business performance to support profitability and operational efficiency.
- Utilized QuickBooks for bookkeeping, financial reporting, bank reconciliations, and financial management.
- Recruited, trained, and led employees, fostering a customer-focused culture centered on service excellence and sales performance.
- Earned sole five-star customer reviews and runner-up recognition for Best Pet Supplies Store by Savannah Magazine through exceptional customer relationships and service.
Account Manager
Client Focused Media
Jacksonville, Florida
10.2012 - 03.2013
- Managed client and media partner relationships to develop and execute strategic campaigns, increasing brand awareness and customer engagement.
- Supported account growth through new business prospecting, client acquisition, media planning and buying, insertion orders, and monthly marketing calendars.
- Coordinated campaign initiatives and represented the company at trade shows, exhibitions, and industry events to strengthen partnerships and generate new business opportunities.
Volunteer
Client Focused Media
Jacksonville, Florida
03.2012 - 08.2012
- Supported account managers in delivering exceptional client service, strengthening customer relationships, and identifying revenue-generating opportunities to drive company growth.
Sales Associate
Baya Bar
, Austria
09.2011 - 03.2012
- Managed daily business operations, including opening and closing procedures, inventory upkeep, and maintaining a clean, organized, and welcoming store environment.
- Prepared and served food and beverages in compliance with health and safety regulations and company quality standards.
- Contributed to the development and successful launch of new product offerings, helping shape the brand identity and overall customer experience.
Account Manager Intern
Client Focuses Media
Jacksonville, Florida
03.2011 - 08.2011
- Assisted in conducting comprehensive client needs assessments to identify customer preferences, develop tailored marketing strategies, and strengthen engagement across multiple channels to drive customer acquisition and conversion.
- Supported promotional initiatives for off-site events and participated in community outreach programs to enhance brand awareness, expand audience reach, and foster meaningful customer relationships.
Freelancer
market Marktforschungs-GmbH
, Austria
08.2010 - 12.2010
- Conducted market research interviews on behalf of one of Austria’s three leading market research firms, gathering consumer insights and qualitative data.
Assistant Coordinator for Exchange Programs
Johannes Kepler University
, Austria
09.2005 - 08.2010
- Coordinated and facilitated all activities associated with incoming and outgoing exchange students and the correspondence with partner institutions. These activities were complex, diverse, and encompassed all aspects of student life and acclimatization.
- Assisted in planning and coordinating events such as International University Fair.
- Led formal advising and orientation sessions to help facilitate students develop a personal plan for academic success.
- Maintained and edited Master Student Database (FileMaker Pro).
Education
Master of Science - International Management
Johannes Kepler University
Linz, Austria 06-2010
Bachelor of Science - Marketing Management
University of Arkansas
Fayetteville, AR05-2005
Skills
- Client Services
- Collaboration
- Problem Solving
- Leadership
- Attention to Detail
- Resilience
Timeline
Sales Associate
Asher + Rye Home Goods Boutique Store
03.2022 - 04.2023
Client Services Specialist
Homes & Land Magazine
10.2017 - 11.2018
Retail Store Owner
Retail Retreat Dog Bakery & Boutique
03.2014 - 05.2017
Account Manager
Client Focused Media
10.2012 - 03.2013
Volunteer
Client Focused Media
03.2012 - 08.2012
Sales Associate
Baya Bar
09.2011 - 03.2012
Account Manager Intern
Client Focuses Media
03.2011 - 08.2011
Freelancer
market Marktforschungs-GmbH
08.2010 - 12.2010
Assistant Coordinator for Exchange Programs
Johannes Kepler University
09.2005 - 08.2010
Bachelor of Science - Marketing Management
University of Arkansas
Master of Science - International Management
Johannes Kepler University