Summary
Overview
Work History
Education
Skills
New system implentation
Timeline
Generic

Barbara Lamp

Phoenix,AZ

Summary

Dynamic Team Lead at GetixHealth with a proven track record in coaching and mentoring, enhancing employee engagement, and streamlining workflows. Expert in process improvement and compliance, I championed initiatives that automated billing tasks, achieving significant time savings. Committed to fostering teamwork and delivering exceptional client support while ensuring adherence to industry regulations.

Overview

22
22
years of professional experience

Work History

Team Lead

GetixHealth
04.2003 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Ensured compliance with federal, state, and industry regulations by staying informed of updates in policies or guidelines related to medical coding practices or other relevant financial matters.
  • Championed process improvement initiatives aimed at automating manual tasks or eliminating redundancies in the billing workflow, resulting in significant time savings for staff members.
  • Worked with multiple departments to check proper billing information.

Education

GED -

Greenway High School
Phoenix, AZ

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workflow management
  • Project management
  • Program development
  • Employee engagement
  • Problem-solving
  • Teamwork and collaboration
  • Staff training
  • Work Planning and Prioritization
  • Analytical thinking
  • Staff education and training
  • Documentation and reporting
  • Team Check-ins
  • Client support
  • Technical support
  • Multitasking Abilities
  • Task prioritization

New system implentation

Successfully assisted in Artiva system build, implementation and staff training.

Timeline

Team Lead

GetixHealth
04.2003 - Current

GED -

Greenway High School

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Barbara Lamp