Barbara Lied
Sunset Beach,NC
Summary
Reliable customer service professional skilled in complaint resolution and cash handling. Committed to enhancing customer satisfaction and loyalty through effective communication and efficient transaction processing.
Overview
30
30
years of professional experience
Work History
Customer Service Cashier
Publix Grocery Store
Ocean Isle Beach, NC
11.2022 - Current
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized checkout areas to enhance customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained new staff on checkout procedures and customer service best practices.
- Handled cash, credit, and digital payments accurately without discrepancies.
Administrative Assistant
Siemens Healthcare
Malvern, PA
06.1996 - 08.2015
- Coordinated administrative tasks to support staff of 70+ employees, efficient office operations and enhance team productivity.
- Streamlined scheduling processes, improving appointment accuracy and reducing conflicts.
- Managed correspondence, ensuring timely responses to internal and external communications.
- Collaborated with cross-functional teams to support project initiatives and resource allocation.
- Enhanced office supply management, optimizing inventory levels and reducing costs through vendor negotiation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Downingtown High School
Downingtown, PA06.1973
Skills
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Customer complaint resolution
- Product knowledge
Timeline
Customer Service Cashier
Publix Grocery Store
11.2022 - Current
Administrative Assistant
Siemens Healthcare
06.1996 - 08.2015
High School Diploma -
Downingtown High School