Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Marshall Daley

Pompano Beach,FL

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

24
24
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy Health
10.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription order with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items needed as per customer request.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Resolved third-party billing, computer system and customer service issues.

Pharmacy Technician

CVS Pharmacy, Retail
05.2018 - 10.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted and labeled prescriptions with correct item and quantity.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed opening and closing duties for pharmacy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Pharmacy Technician Specialist

CVS Pharmacy, Retail
05.2005 - 05.2018
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed opening and closing duties for pharmacy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Sales Associate

Sears
11.1999 - 04.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Education

GED -

Miami Lakes Educational Center
Miami Lakes, FL
02.2024

Associate of Occupational Studies - Pharmacy Technician

National School of Technology
111 N.W. 183rd Street Miami FL 33169
12.2005

Skills

  • Proper Labeling Procedures
  • Equipment Cleaning and Maintenance
  • Point-of-Sale (POS) Software
  • Secure Drug Inventory
  • Typing Medication Labels
  • Stocking Shelves
  • Organization and Prioritization
  • Cash Register Operation
  • Manual and Automated Medication Dispensing
  • Supporting Pharmacy Operations
  • Ordering and Stocking Medications
  • Labeling Prescription

Timeline

Pharmacy Technician

CVS Pharmacy Health
10.2019 - Current

Pharmacy Technician

CVS Pharmacy, Retail
05.2018 - 10.2019

Pharmacy Technician Specialist

CVS Pharmacy, Retail
05.2005 - 05.2018

Sales Associate

Sears
11.1999 - 04.2006

GED -

Miami Lakes Educational Center

Associate of Occupational Studies - Pharmacy Technician

National School of Technology

Similar Profiles

CREATE PROFILE
Barbara Marshall Daley