BARBARA McLEAN
North Bellmore,USA
Summary
Dedicated advocate for domestic violence and sexual assault survivors with nearly a decade of experience providing vital support and resources. Completed extensive advocacy training multiple times since 2014, demonstrating a commitment to continuous professional development. Expertise includes serving as a RAINN speaker since 2012 and engaging with communities through impactful volunteer work at the Jails Action Coalition, along with critical advocacy roles at CAMBA and Wyckoff Hospital. Passionate about empowering individuals through compassionate guidance and education while fostering safe environments that promote healing and recovery. Proven ability to collaborate effectively with diverse organizations to enhance outreach efforts and raise awareness of essential support services.
Overview
13
13
years of professional experience
Work History
Care Manager QIDP
Partners Health Plan
03.2020 - Current
- Provide care coordination and non-clinical support functions to PHP participants in accordance with PHPs’ model of care
- Serve as the primary point of contact for PHP participants
- Complete assessments and other participant documents, including IAM, Level of Care, Comprehensive Emergency Plans, Environmental Assessments, and Caregiver Adequacy in alignment with PHP Policies and Procedures
- Lead IDT meetings and complete participant Life Plans in alignment with PHP and NYS policies
- Link and refer participants to service providers and activities, including community resources; and maintaining/applying for benefits and entitlements such as Medicaid and SNAP
- Assist in orientation and education to participants, families, IDT and other providers and stakeholders
- Adhere to all required timeframes for participant telephonic and in person contacts
Residential Case Manager
St. Joseph’s Supported Housing
08.2018 - 03.2020
- Provided a variety of case management and housing-related services
- Assisted residential clients to facilitate their adjustment to and integration supported housing
- Provided conflict resolution, crisis intervention and crisis de-escalation and carry a caseload with regular home visits for support to the residents to ensure their safety and stabilization
- Trained participants to use appropriate materials when cooking, cleaning and managing money.
- Ensured that the program is in full compliance with local, state and agency policies
- Communicated with authorized persons and treatment providers on behalf of residents as a part of service planning
- (1199 SEIU Position)
Medicaid Service Coordinator
The Shield Institute
04.2017 - 08.2018
- Provide all Home and Community Based Service Case Management for Medicaid waiver services
- Enter all client information into New York State’s CHOICES system of services for the Office of People with Developmental Disabilities (OPWDD)
- Perform Initial, Annual and Semi-Annual Individualized Service Programs
- Research programs and services that enhance the lives of Developmentally Disabled individuals and their families
- Coordinate all services with individuals, families and outside agencies
- (1199 SEIU Position)
Development Consultant
Barbara McLean Consulting
04.2013 - 04.2017
- Provided program development, support and fundraising services to emerging nonprofit and for-profit entities
- Identified new technologies that would assist in client growth and increased service delivery
- Completed grant applications for funds available through NYC, NYS, GA, and private foundations.
- Fundraising management and donor engagement
- Created business models and identified opportunities for expansion
- Ensured that clients were compliant with local, state and federal regulations
- Assisted clients to meet revenue targets
Education
Master of Arts - Social Policy / Project Management
SUNY Empire State College School of Graduate Studies
New York, NY01.2015
Bachelor of Arts - Historical Studies / Business
SUNY Empire State College
New York, NY01.2012
Skills
- Microsoft Office
- Drupal
- Sales Force
- Raisers Edge
- ACS
- OVS
- OMH
- SQL
- MediSked
- CONNECTIONS
- CHOICES
- The Foundation Center
- Grantsgov
- Victim advocacy
- Multicultural competence
- Data collection
- Sexual assault response
- Human trafficking awareness
- Mental health awareness
- Self-care strategies
- Safety planning
- Child welfare expertise
- Training delivery
- Empathy development
- Policy advocacy
- Shelter arrangements
- Elder abuse prevention
- Stalking intervention
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Case documentation
- Adaptability and flexibility
Timeline
Care Manager QIDP
Partners Health Plan
03.2020 - Current
Residential Case Manager
St. Joseph’s Supported Housing
08.2018 - 03.2020
Medicaid Service Coordinator
The Shield Institute
04.2017 - 08.2018
Development Consultant
Barbara McLean Consulting
04.2013 - 04.2017
Master of Arts - Social Policy / Project Management
SUNY Empire State College School of Graduate Studies
Bachelor of Arts - Historical Studies / Business
SUNY Empire State College