SANDRA BERENDT
The Arc of LaGrange County
Wawaka,IN
1
Language
32
years of professional experience
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Work History
QIDP-D (Residential Co-Ordinator)
2 Years- Assisted in developing individualized support plans for clients based on specific needs.
- Organized training sessions for staff on best practices in client engagement and care.
- Streamlined documentation processes to improve accuracy and efficiency in reporting.
- Coordinated community outreach programs to enhance awareness of services offered.
- Provided administrative support, including scheduling meetings and maintaining records efficiently.
- Facilitated communication between clients, families, and service providers to ensure comprehensive support systems.
- Monitored program implementation to ensure alignment with organizational goals and standards.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Payroll Specialist
6 Years- Processed payroll for employees, ensuring accuracy and compliance with regulations.
- Utilized payroll software to streamline data entry and improve processing times.
- Collaborated with HR to resolve payroll discrepancies efficiently.
- Assisted in maintaining employee records and payroll documentation for audits.
Respite Care and Classroom Supervisor Substitute
4 Months- Delivered compassionate care to clients in respite home, ensuring their comfort and well-being.
- Provide care and training in the classroom.
- Provide care and training in the classroom.
- Maintain paperwork for all clients in care.
Home Health Aide
1 Year- Delivered essential support services to enhance clients' daily living at home.
- Documented details of client care to maintain thorough records.
- Safeguarded client information to uphold privacy standards.
Program Director
13 Years 11 Months- Facilitated positive customer interactions to address inquiries and concerns.
- Met customer needs in aquatics services.
- Hire, train, mentor and coach staff.
- Established and managed $200,000 annual budget for aquatics department, overseeing all purchasing and financial operations.
- Market and advertise all aquatics programming.
- Maintain a schedule for lifeguards and swim instructors spanning more than 100 hours per week.
- Managed financial records for the department to ensure accuracy.
- Conduct all training classes for all lifeguards, swim instructors, along with training multiple departments in CPR, AED, & basic first aid
- Maintaining all safety certifications for department employees.
- Prepare and approve department’s timesheets to be sent to the payroll company.
- Meeting needs of the customer in aquatics needs
- Registering members and guests for programs
- Led various special events at YMCA, driving year-over-year participation growth.
- Coding all bills for department
- Hired, trained, mentored, and coached staff, enhancing overall team performance and service delivery.
- Accounts receivable taking payments for program services
- Coordinated daily activities within the aquatics department to optimize operations.
- Prepare and approve department’s timesheets to be sent to payroll company.
- Working with a team of directors to make sure the YMCA is progressing toward our yearly goals.
Part-time Instructor
18 Years 11 Months- Led diverse roles to ensure seamless aquatics operations and programming.
- Developed swimming skills in participants through structured lessons
- Led lifeguard team to ensure a safe swimming environment
- Instructed water aerobics classes, promoting fitness and community engagement.
- Guided individuals in aquatic fitness activities for health improvement
- Oversaw rental operations and equipment management
- Coordinated swim lesson schedules and instructor assignments
Payroll Coordinator
8 Years 11 Months- Processed weekly payroll for all employees, ensuring timely and accurate compensation
- Calculated and filed payroll taxes to maintain compliance with federal and state regulations
- Ensured accuracy of records to support financial reporting.
- Maintaining accurate records
- Assisted Accountant with accounting entries for payables and receivables, supporting overall financial accuracy
Accounts Payable Clerk
3 Years 9 Months- Processed accounts payable for 13 Hoosier Propane Companies, ensuring timely payments.
- Oversee, maintain and organize all lease agreements.
- Tracked truck maintenance and registration plates for propane delivery fleet to meet state record requirements.
Payroll Clerk
3 Months- Processed payroll for multiple companies, ensuring accuracy and timely delivery.
- Maintained company records according to individual client specifications, supporting compliance and accessibility.
- Processed and paid garnishments for all clients, ensuring adherence to legal and contractual obligations.
Receptionist
1 Year- Handled phone inquiries to ensure effective communication.
- Assisted clients and guests upon arrival to enhance their experience.
- Recorded visitor information in log book for security purposes.
- Organize and assist with meeting luncheon.
- Organized and assisted with meeting luncheons to facilitate smooth operations and enhance visitor experience.
- Assist fellow office staff with various responsibilities.
Education
Associates of Applied Science - Accounting
Skills
Processing payroll
Accounts payable
Program management
Staff training
Time management
Data entry
Microsoft OffICE
Client engagement
Event coordination
Emergency response
Decision-making
Microsoft Office
Results-oriented
CPR certification
Receptionist
Personable demeanor
Accomplishments
- American Health and Safety Institute Trainer;
- Basic Life Support.
- Basic First Aid.
- Emergency Oxygen Administration.
- Blood Borne Pathogens Young Men's Christian Association (YMCA) Trainer.
Section name
- Volunteer Positions: Kappa Kappa Kappa Inc. Gamma XI Chapter - Treasurer. 2017-2019
- Lifeguard and Lifeguard Instructor.
- YMCA Swim Lesson Instructor.
Languages
English
Full Professional
Timeline
QIDP-D (Residential Co-Ordinator)
The Arc of LaGrange County
08.2024 - CurrentRead More
Payroll Specialist
The Arc of LaGrange Conunty
08.2020 - 2024Read More
Respite Care and Classroom Supervisor Substitute
Arc of Lagrange County
10.2019 - 02.2020Read More
Home Health Aide
Sunshine Home Health Care
01.2019 - 01.2020Read More
Program Director
Cole Center YMCA
02.2006 - 01.2020Read More
Part-time Instructor
Cole Center Family YMCA
04.2000 - 03.2019Read More
Payroll Coordinator
Lily of the Valley
04.2000 - 03.2009Read More
Accounts Payable Clerk
Domex Inc
04.1996 - 01.2000Read More
Payroll Clerk
Phoenix Capital Management
01.1996 - 04.1996Read More
Receptionist
Personal Management Inc placed at Bosch
01.1995 - 01.1996Read More
Ivy Tech Community College
Associates of Applied Science from Accounting
Read More