Barbara Miles
Westfield,IL
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
2023
2023
years of professional experience
Work History
Community Manager
Ansonia Property Management
Mattoon, IL
Property Supervisor
Christy Properties
Arcadia, CA
03.2003 - 06.2022
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Conducted apartment tours for potential tenants and answered questions about property.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Developed and managed highly skilled on-site staff through recruitment, training and motivation.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Exercised direct supervision over property staff.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Completed lease applications and verifications, notifying prospects of results.
Education
Lake Land College
Mattoon, ILSkills
- Knowledge of leasing and market conditions
- Skilled multi-tasker
- Multi-family property management
- Problem resolution
- Friendly, positive attitude
- Organization
- Decision-making
- Supervision & leadership
- Conflict resolution
- Reliable & trustworthy
- Communication
- Proficient in [software]
- Knowledgeable in [software]
Timeline
Property Supervisor
Christy Properties
03.2003 - 06.2022
Lake Land College
Community Manager
Ansonia Property Management