Barbara Miszewski

- Enhanced guest satisfaction by efficiently preparing and serving beverages during events.
- Managed bar setup and breakdown for large banquet functions, ensuring seamless operations.
- Trained new bartenders on service protocols and menu items to ensure consistent quality.
- Collaborated with event coordinators to promptly fulfill beverage service requests.

• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Improved customer service rankings by resolving issues quickly and accurately.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Kept the bar presentable and well-stocked to meet customer needs.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
• Coordinated with catering staff to deliver food services for special events and functions.