Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Monteverde

Davenport,FL

Summary

Medical receptionist with extensive experience in patient management, appointment scheduling, and the use of clinical systems such as eClinicalWorks and Biote Hormone Therapy. Proficient in performing electrocardiograms (EKG), coordinating with laboratories and clinics, and providing comprehensive administrative support in medical environments. Recognized for professionalism, responsibility, and empathy in patient interactions, consistently delivering courteous and efficient service. Knowledgeable in HIPAA regulations and committed to maintaining patient confidentiality. Flexible and adaptable to high-pressure environments, with a strong dedication to excellence in patient care. Additionally, experienced in caring for children with autism, applying patience, empathy, and effective communication skills to provide supportive and structured care. I grew up in a family with autistic siblings.

Overview

2
2
years of professional experience

Work History

Medical Receptionist /Patient Clinical Assistant

Doctors of Northport PC
New York, New York
09.2023 - 09.2025
  • Scheduled patient appointments using electronic health record systems.
  • Greeted patients warmly and provided necessary intake forms.
  • Managed phone calls, responding to inquiries and directing calls appropriately.
  • Collected patient information and verified insurance details accurately.
  • Maintained organized patient files and ensured confidentiality compliance.
  • Coordinated communication between patients and medical staff effectively.
  • Processed payments and handled billing inquiries with professionalism.

Education

GED -

University of The State of New York
New York
04-2024

Associate of Science - Biote Sistems And Hands-On

EClinicalWorks
United State
02-2024

Some College (No Degree) - Practical Training In Medical Settings

In-Clinical Learning
New York, NY

Skills

  • Medical receptionist with extensive experience in patient management, appointment scheduling, and clinical systems such as eClinicalWorks and Biote Hormone Therapy
  • Skilled in performing electrocardiograms (EKG), coordinating with laboratories and clinics, and providing comprehensive administrative support in medical environments
  • Recognized for professionalism, responsibility, and empathy in patient interactions, consistently delivering courteous and efficient service
  • Knowledgeable in HIPAA regulations and committed to safeguarding patient confidentiality
  • Adaptable to high-pressure environments, with strong organizational and multitasking abilities
  • Experienced in customer service, ensuring a positive and professional experience for both patients and clients
  • Additional experience caring for children with autism, applying patience, empathy, and effective communication to provide supportive and structured care

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Medical Receptionist /Patient Clinical Assistant

Doctors of Northport PC
09.2023 - 09.2025

GED -

University of The State of New York

Associate of Science - Biote Sistems And Hands-On

EClinicalWorks

Some College (No Degree) - Practical Training In Medical Settings

In-Clinical Learning