Barbara Morin
Dental Practice Manager
Clearwater,FL
Summary
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable, hard-working, leads by example, maintaining focus for healthy team growth, a great office ethos, and providing exceptional patient experiences. Highly-motivated, demonstrating comprehensive business acumen in all facets of office operations, regulatory compliance and patient-centered, superior-quality service. Effective leader adept at employee training and supervision, inventory oversight and administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Dental Practice Manager
Northwood Dental Partners; Clearwater, FL
CLEARWATER, FL
02.2013 - Current
- Coordinate private practice leading 4 Doctors, 6 hygienists, and 27 employees with exceptionally organized and trained skills. Recognized as having Great People Skills.
- Thriving under pressure, maintaining positive team culture to achieve our highly successful dental office revenue of over $4.5 million 2021 (over 30% increase).
- Developed Hygiene Wellness Program adding one day of hygiene every 6 months.
- Energetic problem solver, handling HR, accounts receivable, marketing, education, employee and patient relations, payroll, legal, and all aspects of practice management.
- Went paperless, and expanded into another suite in 2013.
- Organizational skills necessary to multitask effectively and efficiently.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections during covid with no closures and extreme success.
- Recruited, hired and developed office teams to offer best-in-class patient care
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses
Dental Practice Manager/Front Desk Supervisor
Gentle Family Dentistry; Bethlehem, PA and Allentown, PA
Bethlehem, PA
08.2012 - 01.2013
- Two office practice/ Coordinated and managed all administration processes for these 4 Doctor, 3 hygienists main office and growing 2nd office.
- Lead Front Desk for 2 offices, creating new processes for optimal efficiency.
- Quickly with hard work brought collections up by 20% in 6 months.
- Established good patient/staff relationships, team building, and trust to help practice growth.
Dental Practice Manager
Betty Hughes, D.D.S.; St. Petersburg, FL
St. Petersburg, FL
10.2007 - 04.2012
- Exceptional communication and organizational skills for leading this private dental practice.
- Maintaining protocols and guidelines relating to HIPAA and OSHA as well as HR and training of employees.
- Patient focused, efficient and reliable handling all patient and staff problems with the skills necessary.
- Was personal assistant to Dr. Hughes who is on the Board of national ADA and served as president of the ADA of Florida
- Recruited, hired and developed office teams to offer best-in-class patient care
- Treatment consultation and sales with high success.
Dental Office Manager / New Start Up
Pacific Beach Dental; San Diego, CA
Pacific Beach, CA
08.2006 - 09.2007
- New dental office started - In 2 months increased monthly revenue by 20%.
- Responsible for all customer service, scheduling, treatment planning, billing, insurance, collections and receivables and developing this private dental office efficiently and successfully.
- Team building and leadership skills
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs
Education
Business Management
MGE Management Experts
St. Petersburg, FL 01.2013 - 01.2016
Ph.D. - Naturopathic Medicine
American College of Natural Health; Doctor of Naturopathy, Birmingham, AL
Birmingham, AL 01.1993 - 01.1998
Skills
Staff Management of 25 employees, Team building and Growth of Dental office Create great practice ethos and culture for positive growth and high employee retention
undefinedTimeline
Dental Practice Manager
Northwood Dental Partners; Clearwater, FL
02.2013 - Current
Business Management
MGE Management Experts
01.2013 - 01.2016
Dental Practice Manager/Front Desk Supervisor
Gentle Family Dentistry; Bethlehem, PA and Allentown, PA
08.2012 - 01.2013
Dental Practice Manager
Betty Hughes, D.D.S.; St. Petersburg, FL
10.2007 - 04.2012
Dental Office Manager / New Start Up
Pacific Beach Dental; San Diego, CA
08.2006 - 09.2007
Ph.D. - Naturopathic Medicine
American College of Natural Health; Doctor of Naturopathy, Birmingham, AL
01.1993 - 01.1998
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