Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
CalFresh Ambassador
UC Berkeley, The Basic Needs Center
08.2023 - Current
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Receptionist, Accounts Receivable
I And I Environmental Inc
01.2021 - 11.2023
Duties of the position include working in a small office environment, answering phones, greeting clients, receiving, and labeling samples submitted for analysis
Entering data into a computer database, generating reports, emailing, or calling clients, plus invoicing and processing payments.
Ensured timely completion of administrative tasks, maintaining accurate records and documentation for the organization.
Maintained accurate financial records through diligent data entry, contributing to overall company organization.
Youth Mentor
Berkeley Youth Alternatives
12.2022 - 08.2023
To help each young person to develop or begin to develop life skills and to accomplish specific goals
To provide awareness of community, educational and economic resources available to young people and their families, and how to access these resources
To appropriately plan and organize outcomes-focused activities to engage young people during sessions, underpinned by methods of supporting young people to overcome individual social, educational and emotional barriers and create personal development plans for the future.
Patient Care Coordinator
West Oakland Health Council
06.2022 - 02.2023
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Used company software and databases to maintain records of services performed and patient conditions.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Education
Bachelor of Science - Microbial Biology
University of California Berkeley
Berkeley, CA
05.2024
Associate of Science - Biology
Grossmont College
El Cajon, CA
06.2022
Skills
Attention to Detail
Leadership
Research and analysis
Problem-Solving
Customer Service
Data Entry
Team Management
Customer Engagement
Timeline
CalFresh Ambassador
UC Berkeley, The Basic Needs Center
08.2023 - Current
Youth Mentor
Berkeley Youth Alternatives
12.2022 - 08.2023
Patient Care Coordinator
West Oakland Health Council
06.2022 - 02.2023
Receptionist, Accounts Receivable
I And I Environmental Inc
01.2021 - 11.2023
Bachelor of Science - Microbial Biology
University of California Berkeley
Associate of Science - Biology
Grossmont College
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