Barbara Pitcher
Dover,NH
Summary
Dynamic mortgage underwriting professional with extensive experience in leading teams and implementing process improvements. Expertise in credit analysis and adherence to regulatory standards, contributing to successful loan decisioning and customer satisfaction.
Overview
11
11
years of professional experience
Work History
AVP Mortgage Loan Underwriting Officer
Meredith Village Savings Bank
Meredith, New Hampshire
03.2019 - Current
- Report to and support the Vice President of Mortgage Operations.
- Manage underwriting of residential mortgage and consumer loan portfolio for a shared services organization under New Hampshire Mutual Bancorp including Meredith Village Savings Bank, Merrimack County Savings Bank, and Savings Bank of Walpole with roughly half billion average annual closings
- Ensure all loan activities adhere to federal and state lending regulations
- Conduct thorough credit and financial analysis to qualify applicants for loan programs implementing a comprehensive knowledge of GSE, primarily Freddie mac, and Portfolio guidelines.
- Supervise and train underwriting staff in adherence to company processes and policies.
- Implemented numerous process improvements including advanced technology tools and AI assisted methods to improve turn-time and quality of loans.
- Manage workload to ensure timely and accurate decisioning of loan applications.
- Implemented underwriting strategies to minimize risk according to company policies
- Underwrite Conventional and Portfolio loan requests according to established company, agency, and investor guidelines
- Liaise with all lending staff to ensure internal and external customer satisfaction.
- Maintain professional relationships while maintaining excellent written and verbal communication skills.
Senior Mortgage Underwriter
Optima Bank & Trust
Portsmouth, NH
12.2014 - 03.2019
- Report to and support VP Residential Underwriting Manager
- Underwrite and decision Conventional and Portfolio loan requests according to company standards within my authority.
- Underwrite complex commercial and high net worth borrowers employing debt service coverage principles and other means for consideration by and presentation to the Loan Committee
- Conducted preliminary analysis of loan products and services offered by the company.
- Analyzed credit reports and financial statements to assess borrower risk.
- Ensured compliance with all federal, state, and local regulations related to mortgage lending practices.
- Analyzed financial data, such as income statements, balance sheets, and tax returns to determine applicants' eligibility for mortgage loans.
- Communicated decisions to stakeholders clearly and effectively throughout the underwriting process.
- Ensured loans met all underwriting guidelines for government-sponsored entities (GSEs) Fannie Mae.
- Mentored, trained, and provided support and guidance to underwriters and other team members.
- Maintain professional relationships with co-workers, internal/external partners, maintaining excellent written and verbal communication skills.
Education
Bachelor of Science - Business Management, Summa Cum Laude
Granite State College
Concord, NH12-2016
Skills
- Credit analysis
- Loan underwriting
- Regulatory compliance
- Risk assessment
- Technology implementation - use of standard industry AUS systems, Ecompass LOS
- Mortgage operations
Affiliations
Employee Network Group - Women Empowering Women. Recognizing noteworthy individuals, organizations, speakers, and business book club. August 2024 to present
References
References available upon request.
Timeline
AVP Mortgage Loan Underwriting Officer
Meredith Village Savings Bank
03.2019 - Current
Senior Mortgage Underwriter
Optima Bank & Trust
12.2014 - 03.2019
Bachelor of Science - Business Management, Summa Cum Laude
Granite State College